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Is there an issue with BIM 360 Cloud Worksharing at the moment?

5 REPLIES 5
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Message 1 of 6
AndreiDeSa
187 Views, 5 Replies

Is there an issue with BIM 360 Cloud Worksharing at the moment?

I have been trying to open a BIM360 Model the whole afternoon and it keeps giving me this message.

Is anyone able to help, please?

Autodesk Revit 2020.2.6.png

5 REPLIES 5
Message 2 of 6
sasha.crotty
in reply to: AndreiDeSa

Hi Andrei,

Have you tried the steps in this troubleshooting guide?
Thanks,

Sasha
 

Sasha Crotty
Director, AEC Design Data

Message 3 of 6
AndreiDeSa
in reply to: sasha.crotty

Yes, I've been doing those steps again and again for the entire afternoon till 5 minutes ago when it finally opened up.

Message 4 of 6
Messi_Hu
in reply to: AndreiDeSa

Please try to clean up the IE cache. (refer https://kb.wisc.edu/helpdesk/page.php?id=15141) to see if it works.

Message 5 of 6
AndreiDeSa
in reply to: Messi_Hu

Yeah, I've done that... Cleaned the cache and sign out from Revit, restart Revit... restart the machine but nothing was working. Anyway, I have managed to open the model at the end of the day whatever was the issue it resolve itself.

Message 6 of 6
Messi_Hu
in reply to: AndreiDeSa

Can you please upload journal file so that we can dig more?

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