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Forgot to relinquish

15 REPLIES 15
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Message 1 of 16
paullimapa
12530 Views, 15 Replies

Forgot to relinquish

We have a user who's working on a model in another time zone and forgot to relinquish the file.  Is there any way for a the A360 Team Hub manger of the C4R project to force this to occur?

 

 

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Paul Li
IT Specialist
@The Office
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15 REPLIES 15
Message 2 of 16

Hi,

 

You can relinquish worksets, even if the user is not available. Follow these steps:

  1. Start Revit and close any open project.
  2. Click Settings menu > Options.
  3. On the General tab of the Options dialog box, enter the user name of the user whose workset you want to relinquish in the Username box. 
  4. Open the central file.
  5. Click File menu > Relinquish All Mine.
  6. Click File menu > Save to Central.
  7. Close the project.
  8. Reset the user name to the previous value. 

 

Let me know if this information helped you. 

Message 3 of 16

We were finally able to reach the user on the team who relinquished the file.

But I will try your solution the next time this happens.  Thanks.

 

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Paul Li
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Message 4 of 16

BTW, this method you mentioned only works if we know the user name.  If we don't, then it won't work.  Too bad there isn't a way to just force a file to be relinquished as the administrator of the a360 Team Hub.

 

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Paul Li
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Message 5 of 16
Mahmoud.Ziedan
in reply to: paullimapa

Dear,

 

Simply if you enter the workset dialog ,you can see who is the owners or the borrowers.

 

Kindly if this solved your issue, mark as solution to help others.


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Mahmoud Zeidan
BIM Manager/Mechanical Engineer
Message 6 of 16
paullimapa
in reply to: Mahmoud.Ziedan

Strange because when we go into the Workset window, it does not show any user names but only what's checked out (see attached).

 

 

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Paul Li
IT Specialist
@The Office
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Message 7 of 16
109nolangene
in reply to: paullimapa

Actually if you close all projects and are logged in as the C4R user you can click on the collaboration tab ( you can do this with no models loaded or a C4R project loaded it can be grayed out if you are in a model that is not C4R related).  This will open up the tab and you can select 'Manage A360 Models'. This will bring up the view with the C4R projects you are involved with. Select the project that contains the model that you are having the issues with.  This will bring up the list of models that you use to publish the models to A360.  Click on the file icon not the publish icon, the one on the right. This will open a drop down menu list one of the items shown is 'Relinquish' you will get a new window that shows users that have current ownership of elements in that model. Select the check box next to the name of the user you need to for relinquish for and click on continue.  Another window will open up that states are you sure if you are click on continue and it should force relinquish the ownership.  Sometimes I have seen this operation fail but it usually works.  Always works if it is related to someone simply forgeting to relinquish or sync properly.  The only times I have seen it fail was in instance that caused the model in the cloud to have to be replaced.

 

Best of luck. 

Message 8 of 16
paullimapa
in reply to: 109nolangene

Thanks for these steps. But unfortunately, our relinquish test attempt failed.  We even had the user purposely synchronize first and then forgot to relinquish and it still failed (see attach screen capture).  I know our Revit model on the cloud is intact & functioning correctly so there is no corruption there.  Any other thoughts?

 

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Paul Li
IT Specialist
@The Office
Apps & Publications | Video Demos
Message 9 of 16
Ian.Ceicys
in reply to: paullimapa

Hi pli,

 

I believe you've encountered a bug we've identified in the last few days around the failure of force request requests to work properly. 

 

We are currently working to get a fix deployed into our production services stacks that fixes this bug where forcing a relinquish doesn't work as expected and fails. 

 

For the past few months the collaboration for revit enginerring team has been actively working on an engineering plan to improve our reliability and get fixes out to production much more rapidly, to include deeper analytics/monitoring/early warning notifications to analyze and report on issues encountered across our cloud infrastructure, and to improve our engineering processes around automated testing to catch defects earlier.

 

I will come back to this thread next week and ensure we provide an update on the status of the fix.    

Message 10 of 16
Chris_Baze
in reply to: Ian.Ceicys

So what's the status of the fix?

Message 11 of 16
109nolangene
in reply to: Chris_Baze

What I have been told is that this is having to be fixed at the code level and will not be applied until the next build. I do not know when that will occur.
Message 12 of 16

It would work if you're not collaborating in the cloud. BIM 360 would ask you to login to your Autodesk account. There such a trick won't work.

Message 13 of 16
109nolangene
in reply to: kryadchenko

Confused the only scenario that is being discussed is BIM 360 in the cloud and relinquish is a drop down function.
Message 14 of 16
c4
Explorer
in reply to: diethelm.bansbach

Hey where is Settings menu and > Option????

I just spent 3 hours and 40 minutes looking entire revit to see where the settings menu is...

I am using Revit 2015. Could you please help me?

 

 

Thank you very much,

C

Message 15 of 16
109nolangene
in reply to: c4

If you have it you will see Manage Cloud Models under the Collaborate tab. Inside the Manage Cloud Models you can right click on the publish menu to the right of each model listed and one Action listed might be relinquish. Not sure for your version though. This relinquish has to do with BIM 360 teams or enterprise but not sure if 2015 had that option.
Thanks
Message 16 of 16
sasha.crotty
in reply to: c4

Hope this helps:
http://revitoped.blogspot.com/2009/04/options-dialog-alternative-path.html

 

Thanks,

Sasha

 

 

Sasha Crotty
Director, AEC Design Data

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