Deleting models from A360 Collaboration for Revit

[Anonymous]

As a dry run we loaded some old models to the site for testing purposes. We were able to delete one model, but the last model will not delete. Any thoughts as to why this is. We are preparing to put current models up onto the site, but the old model is preventing this from happening.

[AdamPeter · Accepted solution]

Have you tried republishing the model you want to delete?  I've seen a few cases where the publish did not finish or had an error and then cannot be deleted.  So, I would try to open the model you want to delete, sync with central and then republish.  Then try to re-delete it.

[Anonymous]

Thanks this was the trick. I did exactly as you said and was able to delete the file.

[Basam.Yousif]

We used the manage models tool to rename the model, and since then the old one linger on. This is crazy - and I can't trust the idea of sync'ing the old one - what if it messes up the new one and we lose work???

[AdamPeter]

@Basam.Yousif are you saying you had one model and when you renamed it there is now 2 models?  Or did you rename one model and then uploaded a new model with the same name as the old one and now you can't delete the renamed model?  Or, is there some other option I'm not seeing?  Please PM me a screen shot or e-mail me at adam.peter@autodesk.com if you want to connect directly to me.

thanks,

[Basam.Yousif]

Thank you Adam I renamed the model using the manage models tool. that was when the old one kept showing. I did try to open my local cache model detached, then remade it into the same project - this was in effort to solve the issue, but that didnt work either. The old one still shows. I personally think that, your manage models' "rename model" tool is to blame. You should either remove it, or fix it to ONLY rename models when: 1. No one else is currently has the model open 2. if you are the one doing the renaming, you are forced to close and restart revit I will email you a video I produced.but below here is a simple screenshot.

[AdamPeter]

ok, I "think" I see what's happening now.  This is usually caused because the model was deleted from the BIM 360 Team site instead of from the "Manage Cloud Models" dialog inside of Revit.  It's key to know that what you see in Revit is actually on the C4R service as the central model and what you see on the BIM 360 Team page is a detached copy of the live central that is published (which is why you would also see version differences between the two as well).  So, when you delete the model from BIM 360 Team you are deleting the copy, not the actual model.  

Now, the issue becomes then, that you are trying to delete a model in C4R that no longer has an associated file on BIM 360 Team and so that prevents the delete (or rename).  You can correct this by doing the following

• Open the existing model from C4R in Revit
• Perform a SWC with no changes to the model
• Close the model
• Republish the model from the "Manage Cloud Models" dialog
• Attempt to delete the model again 

In this way you basically force C4R to see an associated model in BIM360 allowing it to be deleted from the C4R service.  Definitely something we are looking at from an expected behavior standpoint moving forward.

If this does not work for you, please let me know and I can look into it further.  Also, thanks for the suggestions on the rename requirements.  Feedback is always appreciated!

thanks,