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DB Link buttons greyed out

Message 1 of 9
1144 Views, 8 Replies

DB Link buttons greyed out

After a lot of stuffing around with install of DB link, I have come to a point of desperation.

Revit 2018.2 installed

DB Link installed

MS Access 2016 - 64 bit installed

Display scaling set to 100% - to show the buttons


Now I have the planets aligned, When I try and export to an MS Access database, both the import and export buttons are STILL greyed out. The only option I have is ODBC which doesn't suit me.


ANY ideas why I can't export\import to and Access database.



Message 2 of 9
in reply to: craig

Try an older version of Access 64bit, 2010 or 2013.
Message 3 of 9
in reply to: ToanDN

Sorry but not an option. We only have a subscription to 2016 and our corporate policy won't allow installation of other versions.


Surely Autodesk work with the latest versions of basic Microsoft software ??

Message 4 of 9
in reply to: craig

Sorry for the inconvenience. We'll look into the problem with Access 2016.


Before a fix is available, you may try the workaround to install Microsoft Access 2013 Runtime from Microsoft website. This component is free and doesn’t require license.

Catherine Liu
Product Owner, Revit
Message 5 of 9
in reply to: catherineliu

The message does not contain any threats
AVG for MS Exchange Server (2013.0.3556 - 4793/15432)
Message 6 of 9
in reply to: craig

Thank you for your posting @craig


Also please refer to this for supported versions:



Yuri Kim
Product Support Specialist, AEC
Message 7 of 9
in reply to: yurikim

The message does not contain any threats
AVG for MS Exchange Server (2013.0.3556 - 4793/15434)
Message 8 of 9
in reply to: catherineliu

Sorry but running both a runtime version and full version conflicts with each other in the normal database operations outside Autocad.

Message 9 of 9
in reply to: catherineliu

Thanks, this worked for me

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