Hello,
Have you checked with your Hub/Account Administrator? It appears that your permissions may have been changed.
If that is not the case, please review the solution below:
an SSO/account-mapping mismatch on the backend, if your organization signs into Autodesk via SSO. Autodesk documents this exact "SSO logs into the wrong account or creates a duplicate" behavior as coming from incorrect attribute-mapping or faulty Active Directory values for a specific user — which would explain why it's affecting your account specifically and why local fixes (cache, incognito) don't resolve it, since the redirect is decided server-side before your browser ever gets a say. If that's your setup, it's worth having your IT/Autodesk admin check whether a duplicate Autodesk ID exists tied to your email, or whether attribute mapping needs correcting.
A useful diagnostic in the meantime: try logging into Content Catalog from a completely different device and network (e.g., your phone on cellular data, no VPN/SSO). If it works cleanly there, it strongly points to the local cache file on your machine or a corporate SSO/network path being the trigger, rather than a genuinely broken or deleted account
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Mahmoud Zeidan
BIM Manager / Mechanical Engineer
