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Cloud Worksharing FUBARed

9 REPLIES 9
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Message 1 of 10
SimonWhitbread2
517 Views, 9 Replies

Cloud Worksharing FUBARed

Anyone else getting this:

FUBAR.png

 

Cannot contact support: manage.autodesk not responding

Simon Whitbread
BIM Consultant
Formally known as WHITBRS
9 REPLIES 9
Message 2 of 10
colinSRA
in reply to: SimonWhitbread2

Confirmed for me too:

colinSRA_0-1686683999787.png

 

Message 3 of 10

Us too. Autodesk Health Dashboard isnt admitting to it yet. just says that BIM 360 Field is down.

The_Revit_Blob_0-1686684482877.png

 

Message 4 of 10

and this is manage.autodesk.com...

emptysupport.png

 

nothing.

 

even profile:

 

profile.png

 

Not a good start to  the day

Simon Whitbread
BIM Consultant
Formally known as WHITBRS
Message 5 of 10
colinSRA
in reply to: SimonWhitbread2

Amazon AWS also having issues for the past 30 minutes:   https://health.aws.amazon.com/health/status
Could be related.

 

Message 6 of 10
SimonWhitbread2
in reply to: colinSRA

ooh, North Virginia. Maybe the CIA broke the connection 🙂
Simon Whitbread
BIM Consultant
Formally known as WHITBRS
Message 7 of 10
colinSRA
in reply to: SimonWhitbread2

Langley was mirroring groups, and brought the whole system down...

Message 8 of 10

Maybe someone has to actually type something to update that? 😉
Just go a message through with an update - its all gone 😞
Simon Whitbread
BIM Consultant
Formally known as WHITBRS
Message 9 of 10
SimonWhitbread2
in reply to: colinSRA

Think you are correct...

 

thirdparty.png

"Third Party Vendor"

 

Simon Whitbread
BIM Consultant
Formally known as WHITBRS
Message 10 of 10
colinSRA
in reply to: SimonWhitbread2

I think we're good now; BIM 360 projects accessible again.

AWS problem seemed to also affect Zoom and Bluebeam.

 

Interesting to note:
- Autodesk said it was caused by a "third party vendor";

- Zoom said it was "one of our cloud providers";

- Bluebeam came right out and said "Amazon Web Services (AWS), where Bluebeam Studio is hosted, is experiencing some issues and has affected Studio Service"

 

As a customer, I appreciate Bluebeam's transparency...

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