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cloud models not accessible using C4R team 360 / desktop connector

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3DM_Dagmar
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cloud models not accessible using C4R team 360 / desktop connector

Hello All,

 

Is there a problem with the C4R servers ? Our cloud models are not accessible using C4R team 360 / desktop connector.

 

kind regards,

 

Dagmar Munneke 

 

 

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Message 2 of 2

Hi Dagmar, 

Thank you for taking your time to post this on the forum, 

 

The Revit Cloud Worksharing (C4R) service is working fully again, at the time you posted this there was an outage in the servers. 

 

In the future if there's issues with the any of the cloud features I would recommend you keep an eye on the health dashboard, it displays all the statuses of the cloud components and if a service is down it will have regular updates displayed. 

Here's a link to it:

 
 Thanks again, 

Jacob Westergaard

Autodesk Premium Support Team
AEC Premium Support Services

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