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Cannot Open .rfa File

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Anonymous
609 Views, 1 Reply

Cannot Open .rfa File

I am a Desktop support tech and one of my users approached me with this issue.

 

When attempting to open a .rfa file either directly from a web page or from a locally saved location they receive the attached error. it all flashes very quickly and then nothing.

 

If Revit is opened and then the file is selected from the open dialog box the file opens just fine. The windows default for .rfa files is set to c:\program files\autodesk\revit 2016\revit.exe. However when the file is double clicked on we get the attached error.

 

Has anyone seen this before, am i missing something obvio

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dzanta
in reply to: Anonymous

it may be the revit family file is corrupt.  try opening the file within Revit but checking Audit within this box prior to clicking OK


Dzan Ta, AEE, ASM, ACI.

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