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Can't load/open BIM 360 Design Folder in Revit

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Anonymous
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Can't load/open BIM 360 Design Folder in Revit

Dear Support Autodesk,

 

Our customer from Ong&Ong Indonesia have that they can't load/open item in BIM 360.

Ong&Ong Singapore & Malaysia have tried to do the same and it works.

The problem only from Ong&Ong Indonesia.

 

I attach the problem.

Thanks You.

 

Best Regards,

 

Danise Natalia

 

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