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Can't create local file...

4 REPLIES 4
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Message 1 of 5
Anonymous
910 Views, 4 Replies

Can't create local file...

All of a sudden one of our users isn't able to create a 'new' local file from A360.

The user is receiving the "Your local file is not compatible with the central model" message which doesn't make sense to us as he's been able to since the beginning of the project. 

 

All of our machines are using

Build: 16.0.1124.0
20160314_0715(x64)
Update4 for R2

 

with;

Autodesk_Collaboration_v5_for_Revit_2016

 

as far as we can tell, nothing has changed since these last updates we installed a few week ago.

Has anyone else experienced this behaviour?

 

Thankyou.

 

 

4 REPLIES 4
Message 2 of 5
matthew.d
in reply to: Anonymous

Hi @Anonymous,

 

Sorry about the issue. This typically happens when someone is working on the central model or two users have the same username. Give the solutions posted here a try.



Matt DiMichele
Autodesk Product Blogs | @ADSKCommunity Twitter

Likes are greatly appreciated. Everyone enjoys a thumbs up!

Please Accept As Solution if this resolves your issue, to help others benefit and locate it.
Message 3 of 5
Anonymous
in reply to: matthew.d

thanks for the info.

 

our model is in the a360 space. this particular user has been accessing it without error for sometime now.

the error still persists after a clean reboot and a clean user-logon.

 

 

Message 4 of 5
matthew.d
in reply to: Anonymous

Hi @Anonymous,

 

The user hasn't changed his software version? The central file wasn't changed in any way, such as naming structure or is not being worked on?



Matt DiMichele
Autodesk Product Blogs | @ADSKCommunity Twitter

Likes are greatly appreciated. Everyone enjoys a thumbs up!

Please Accept As Solution if this resolves your issue, to help others benefit and locate it.
Message 5 of 5
Anonymous
in reply to: matthew.d

Thanks Matt for the follow-up.

 

 

turns-out we figured it out. the user didn't, or wasn't able to, save previous changes from a previous session.

after discarding changes from the local, the user is able to open to model as usual.

user error was the culprit and luckily there was no significant data loss.

 

thanks for your help though!

-md

 

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