Can't Change Issues To Closed

Can't Change Issues To Closed

Nathan.HilsonN67V6
Advocate Advocate
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Message 1 of 5

Can't Change Issues To Closed

Nathan.HilsonN67V6
Advocate
Advocate

Has anybody else run into a problem where an issue that's assigned to an individual cant be closed by that individual once that issue has been resolved. Is this an issue with the way the permissions are assigned?  

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Accepted solutions (1)
370 Views
4 Replies
Replies (4)
Message 2 of 5

Kevin.Short
Alumni
Alumni

Hi. Can you tell me more about what kind of "issue" you're attempting to close; is it a sheet issue in Revit? When you try to close it, what error message(s) are you seeing?



Kevin Short
Senior Product Owner
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Message 3 of 5

Nathan.HilsonN67V6
Advocate
Advocate

For this I'm referring to the issues added through BIM Collaborate Pro. When managing the issues from within Revit, the assignee is unable to change the issue to closed. Only "Pending" & "Review". I'm assuming it has something to do with the permissions set within ABC Pro but I have their rights set to full edit. Next step up would be full administrative but I wouldn't want everybody with these types of privileges. 

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Message 4 of 5

Yien_Chao
Advisor
Advisor
Accepted solution

hi

 

there is permissions on folders and permissions on issues. this one is access through the settings of issues.

 

hope that might help

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Message 5 of 5

Nathan.HilsonN67V6
Advocate
Advocate

@Yien_Chao  Thanks, this is exactly what I was looking for. 

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