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C4R Operations Impacted by Current Issues

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Kevin.Short
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C4R Operations Impacted by Current Issues

C4R users are currently experiencing poor performance and operation failures for model publish. C4R BIM360 Docs users are currently experiencing poor performance with worksharing operations (model open, initiate collaboration, sync with central) and the ability to browse projects, folders. At this time, core BIM360 Team worksharing operations (model open, initiate collaboration, sync with central) are NOT affected for users with valid C4R entitlements (this is due to the technical nature of the degradation, not due to enforcement of any kind).

 

Engineering teams are actively working on identifying the issue and will publish an estimated resolution time shortly.

 

As always, we appreciate your patience, and we're working hard to restore optimal performance as quickly as possible.

 

 



Kevin Short
Senior Product Owner
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Ian.Ceicys
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