BIM 360 - Revit Model Crash: Recovery File is Stand-alone Central Model

BIM 360 - Revit Model Crash: Recovery File is Stand-alone Central Model

Anonymous
Not applicable
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15 Replies
Message 1 of 16

BIM 360 - Revit Model Crash: Recovery File is Stand-alone Central Model

Anonymous
Not applicable

I was working in a BIM 360 Cloud Revit 2018 model, when an unexpected crash occurred. It prompted me to save a Recovery File which I was able to before the program terminated itself. However the Recovery File is now it's own central Revit model and is not attached to the Cloud in any way. Is there any way that I can sync the changes that I have made in the recovered file to the central cloud model? Or is my only recourse to upload the recovered file as our entirely new Central Cloud model?

 

Thanks,

Charlie

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Accepted solutions (1)
13,204 Views
15 Replies
Replies (15)
Message 2 of 16

tech
Contributor
Contributor

Had this happen as well would like to know the process for recovering from this.

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Message 3 of 16

steveperkio
Enthusiast
Enthusiast

I also had this issue today.

 

It occurred when I tried to copy a dependent view in the parent instead of making a new dependent view from the context menu.

Message 4 of 16

jade.l
Autodesk
Autodesk
Accepted solution

@steveperkio 

The case you ran into is a known issue, please see 

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

Product team will work on it.  I could provide you an update when the issue get fixed in a later version. 



jade.l

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Message 5 of 16

steveperkio
Enthusiast
Enthusiast

@jade.l 

What about the original issue of not being able to recover from a crash?

Revit prompts to save locally but there doesn't seem to be a way to migrate the saved changes back to the cloud model.

Perk

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Message 6 of 16

jade.l
Autodesk
Autodesk

AFAIK, you can't save the recovery local file back to the cloud central. 

For the changes in the recovery local, you could copy them back to a new local created from the central, then sync back. 



jade.l

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Message 7 of 16

wjbriggs
Explorer
Explorer

This is not acceptable. We just started using BIM360 on a project in REVIT 2019. It crashed, let us save a recovery. But will not sync as per this thread. Are you planning on a way to fix this? This copy paste work is not an acceptable answer.

Message 8 of 16

rmarkowitz
Advocate
Advocate

Has this issue been resolved?

I'm working in Revit 2018.3.3 and I need a way to reload a local recovery model that was saved successfully back to the BIM360 cloud-based shared model. Also - the BIM is owned and hosted by someone else.

 

Thanks!

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Message 9 of 16

wjbriggs
Explorer
Explorer
To my knowledge it has not unfortunately.
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Message 10 of 16

Anonymous
Not applicable

can you open the local file (not recovery file) containing the work in progress before you crashed.

 

If so open the cache and sync.

 

If not then open a new local file from BIM360 and you'll need to either rework the edits or cut and paste from recovery file. 

 

Hopefully you save your work often Revit 101 sync at least every 1/2 hour!?

 

Not sure how many others are working on your model but if you upload your recovery file all others will lose their work.

 

If others are working on the file did they crash at the same time or was it isolated to you?

Message 11 of 16

rmarkowitz
Advocate
Advocate

The local model is missing work - the backup file has a much more recent save time.

I'm trying to avoid reworking. That was unfortunately the solution in this instance.

I have my autosave set to 15mins, but I can't use the backup files because of this issue, which makes this redundant and useless.

At the moment, I was the only one working in our file, so I was not concerned about others losing work in this instance.

 

 

Message 12 of 16

Anonymous
Not applicable

Had this issue on many occasions. Tens of hours has been lost. The recovery file is useless if we can't sync it to the cloud. I can't believe such basic concepts are not dealt with yet. 

Why not let Revit save to local cache folder instead of saving a new useless standalone ?

 

Message 13 of 16

gskinnerNZBG3
Explorer
Explorer

Still no solution? Someone mentioned hours lost, I bet over the years I've lost enough hours because of this issue to pay for a Revit license.

Message 14 of 16

cbcW7RG3
Explorer
Explorer

The best workaround that I have found is to open your local recovery model, then go into your BIM360 browser and upload the recovered model into your cloud directory over the existing project. It generally requires you do this at a time when either nobody else is in the workshared model or obviously they would lose their changes they have made since you crashed. You can easily confirm nobody else has synced saved work via the versions history inside the BIM360 browser.

 

You can also rename the project file name in the browser if you would like to save a backup of it JUST IN CASE.

 

Hope this helps. 

Message 15 of 16

spollack5225
Explorer
Explorer

I am having the same issue. Why can't the recovery model be synced with the central??? Makes no sense.

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Message 16 of 16

yuli4DYZR
Explorer
Explorer

same issue here, can't sync a recovery file. Which makes the "recovery file" useless unless you manually copy/paste all changes back to a new local then sync. But I assume by deleting and copy the element back, your consultants will lose copy/monitor to the original elements. You'll lose any tag/dimension associated with it. Which is not ideal.

 

Upload to overwrite the cloud central file sounds like a workaround but I wouldn't risk it before a deadline.

 

If there is an official Revit way to be able to recover by syncing the recovery file that would be amazing. Any plan to fix this?

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