Bim 360 file says its corrupted

[ewardD69VP]

Hello

So I'm working on a project and a tab opened saying the file is corrupt and needs to manually recovered, as seen in the image attached (I did cover the name because I don't know how public my project is yet, but for reference the things covered in blue say the same file name (I have seen some where they are 2 different files) but mine say the same and purple is the overall name of the file, no biggie)

This message has come up for others in the office on this project but would eventually open, while mine has been loading for about 2 hours and this is my second attempt opening it, the first attempt I let it load for an hour before closing Revit.

[RSomppi]

What is your question?

Have you tried opening the project and all links with an audit?

Have you tried manually recovering?

[ewardD69VP]

Is there anything i can do to open it? Because I dont own this and other people are on and are using the file, i dont think recovering is an option. 

How would i open all the links with an audit?

[RSomppi]

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@ewardD69VP wrote:

Is there anything i can do to open it? Because I dont own this and other people are on and are using the file, i dont think recovering is an option. 

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You probably need to talk to the authorities having jurisdiction.

[ewardD69VP]

Okay, i can see, they were with me when it was taking forever cause they seemed confused as well. I asked our IT guy but he is in a meeting and is 3 hours behind me.

[jade.l]

Hi  @ewardD69VP 

Could you please try the solution below to get a new local copy from central? 

How to clear a corrupt/damaged cloud workshared model or outdated link from the system in Revit (aut... 

If the issue persists, please contact your product support for further data investigation. 

[ewardD69VP]

I appreciate both your help! The problem, at least for my case, was so stupid... I had to update Revit... embarrassing 

I had a bad case of user error.