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A360 where's my revit file??

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Message 1 of 3
katherine.ellen.willis
283 Views, 2 Replies

A360 where's my revit file??

We just recently lost access to our Revit File that was created and stored on A360 Revit. The error states "You are not a member of any A360 projects." but we are a member of projects and the thought of losing our Revit file is very scary. 

 

Has anyone run into this? How can we find an archive version of our Revit file on A360?

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Message 2 of 3

Hello katherine.ellen.willis,

 

When you lose access to a project it could be two things:

1. License might have expired and you will need to buy a new license for C4R (Collaboration 4 Revit). This is done straight with Autodesk through your Manage.autodesk.com site.

 

2. You might not have access to your project portal anymore. If you don't have access to your portal, models will also not be available. Is it your portal or is it something another party hosts for you.?

 

Your revit model will always be saved on your local machine because in the background revit still works with central file - local file principal.

The location of this file is as below.

C:\Users\<Username>\AppData\Local\Autodesk\Revit\Autodesk Revit<version>\CollaborationCache

 

It is really hard to find the right model because the only thing you can see is a large code.

Tips to help you is to look at the date stamp, most of the time you still know when you synced your file and that could help you find your model.

 

The model that is saved is the last model that was uploaded to A360.

 

Hope this helps you.

 

Please don't hesitate to ask if you need more help.

 

Greetings Niels

 

Best regards,
Niels Oomen
Cadac Group BV
Sr Consultant AEC


Message 3 of 3


@katherine.ellen.willis wrote:

We just recently lost access to our Revit File that was created and stored on A360 Revit. The error states "You are not a member of any A360 projects." but we are a member of projects and the thought of losing our Revit file is very scary. 

 

Has anyone run into this? How can we find an archive version of our Revit file on A360?


Katherine,

Did you happen to recently install the latest Revit 2016 update?  If so, you should install the latest C4R addon, which should resolve that particular issue. If you didn't update Revit 2016, can you confirm that you can view the project on the A360 Team website?

 

-Kyle



Kyle Bernhardt
Director
Building Design Strategy
Autodesk, Inc.

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