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Won't load My renderings

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AlannahBotha
191 Aufrufe, 1 Antwort

Won't load My renderings

Steps to reproduce
When I try and go into My renderings through the Render Gallery function in Revit, or through the link https://rendering-beta.360.autodesk.com/myrenderings the page does not load.


Expected results
I should be able to see my various projects and access the renders


Actual results
The render gallery opens and shows that it is loading, but none of my render projects show. It just stays on a blank screen with the loading bar showing that it is loading.


URL where issue occurs
https://rendering-beta.360.autodesk.com/myrenderings?_ga=2.265080335.160200748.1715087728-1517365005...


Browser
Chrome


OS
Windows


Attachment



1 ANTWORT 1
Nachricht 2 von 2
esk0r
als Antwort auf: AlannahBotha

Hi,

I just checked that the page My Renderings - Autodesk® Rendering is working and it loads fine for me. I notice that on your screenshot it shows that you are on a trial version and I suspect this could be potentially an issue, since the cloud rendering service requires you to spend tokens/cloud credits in order to use it.

Have you ever been able to access the page before?




Rene Pellicer Garcia
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