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When I try and open a Bim File the PC automatically goes back to the blue screen.

10 ANTWORTEN 10
Antworten
Nachricht 1 von 11
sarahonsvinci
450 Aufrufe, 10 Antworten

When I try and open a Bim File the PC automatically goes back to the blue screen.

The PC is fine opening files from Desktop, but when trying to open from Bim, then the screen skips back to the Blue screen closing Revit and provides an error code.

10 ANTWORTEN 10
Nachricht 2 von 11
barthbradley
als Antwort auf: sarahonsvinci

What's the Error Code? Fatal Exception?  

Nachricht 3 von 11
sarahonsvinci
als Antwort auf: barthbradley

337307669
Nachricht 4 von 11
HVAC-Novice
als Antwort auf: sarahonsvinci

Define  "PC". You should list your PC hardware and OS. Do other demanding software work? 

 

Sounds like your hardware/OS is c$$p.

 

IF Revit crashes, it usually doesn't take the whole system down. Windows has been using sand-boxing for decades by now. 

Revit version: R2025.4
Nachricht 5 von 11
sarahonsvinci
als Antwort auf: HVAC-Novice

Edition     Windows 10 Pro
Version     21H2
Installed on      ‎05/‎10/‎2020
OS build    19044.2486
Experience  Windows Feature Experience Pack 120.2212.4190.0

Nachricht 6 von 11
barthbradley
als Antwort auf: sarahonsvinci


@sarahonsvinci wrote:
337307669

That's all? 

 

That's not a Revit Error code - at least to my knowledge. Might be thrown by the Operating System?

 

If you're talking "blue screen" as in the "Blue Screen of Death"; that's the OS.  

Nachricht 7 von 11
sarahonsvinci
als Antwort auf: barthbradley

This is what I get as soon as I click on the project I want to open in Bim 360.

[cid:6cbc65ea-01be-45f2-b937-f51a12b96431]
Nachricht 8 von 11
ToanDN
als Antwort auf: sarahonsvinci

Clear BIM 360 cloud worksharing cache and install the latest update for Desktop Connector.

Nachricht 9 von 11
sarahonsvinci
als Antwort auf: ToanDN

I carried out updates for my current Revit version and somehow everything works again.

Nachricht 10 von 11
HVAC-Novice
als Antwort auf: sarahonsvinci

So what's the hardware? For all we know you could have the cheapest PSU, a single core processor and 1GB of RAM, which would explain crashing. 

 

if your OS isn't corrupted (which we don't know), this sounds like insufficient hardware. 

Revit version: R2025.4
Nachricht 11 von 11
RobDraw
als Antwort auf: sarahonsvinci


@sarahonsvinci wrote:
I carried out updates for my current Revit version and somehow everything works again.

It is best to keep updated. Sometimes, they fix unexpected errors.


Rob

Drafting is a breeze and Revit doesn't always work the way you think it should.

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