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Weekly New Knowledge Articles by Support team | Nov 3rd - 9th

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Weekly New Knowledge Articles by Support team | Nov 3rd - 9th

Knowledge articles written by our Revit support team to resolve the problem on your own. There're couple of incidents reported, do take a look at them for possible workarounds.

 

Published Date

Summary

Knowledge Article

Incident Reported

09-Nov-21

Users reported that selecting a single linked model in a host project in Revit, the Selection Box command gets greyed out on the Ribbon and cannot get applied on the selection.

Unable to isolate a linked model using the Selection Box command in Revit

Yes

03-Nov-21

Users reported that they need support for mainstream web browsers in Revit Server 2019 as is the case for recent versions of Revit Server 2020 and above. Managing projects and folder structure is done on project participants' computers using Internet Explorer in Windows 10 environment. In addition, Microsoft plans to stop supporting Internet Explorer for Windows 10: "Internet Explorer 11 desktop application will be retired and go out of support on June 15, 2022, for certain versions of Windows 10".

Support web browsers other than Internet Explorer for Revit Server 2019

Yes

03-Nov-21

After pasting families and selecting "Edit Pasted Elements" from the Ribbon, the toolbar does not display.

Edit Pasted Elements toolbar does not display after selecting the command from the Revit Ribbon

No

05-Nov-21

When attempting to create a value lower than 0.1 for Air Dynamic Viscosity, the program changes the number to 0.0.

Cannot adjust Air Dynamic Viscosity in Revit lower than 0.1

No

05-Nov-21

The lines for the Pipe Accessories and Pipe Fittings families seem to merge together to form a single point in Revit. Their symbol does not show up correct in view due to excessive line thickness. When editing families and checking the thickness of the lines used for their symbols, the line is thin and less than 1 mm. Is there any other way to adjust these line thicknesses?

How to control line thickness for Pipe Accessories and Pipe Fittings in Revit

No

09-Nov-21

Users reported that specific beam joins change if the beam's width edited specific way.

Beams join change depending on the beam's width and joining's column's geometry in Revit

Yes

09-Nov-21

Users reported that damaged parts and lines which running in different directions from object imported from SAT are displayed in Revit.

Damaged parts and lines which running in different directions from object imported from SAT displaye...

Yes

06-Nov-21

When performing a Revit Cloud Model Upgrade, many elements are duplicated.

Many elements duplicated during Revit Cloud Upgrade

Yes

09-Nov-21

User reported that IFC file is not properly imported in Revit 2022.1

IFC file imported not properly in Revit 2022.1

Yes

03-Nov-21

Users reported that clicking the Revit Server icon in the file open dialog is very slow to show the contents in Revit.

Clicking the Revit Server icon is very slow in Revit

Yes

03-Nov-21

Users reported that Area and Circumference are calculated incorrect for Windows cut by voids with Buildingbook in Revit.

Incorrect Area and Circumference calculation for Windows cut by voids with Buildingbook in Revit

Yes

05-Nov-21

Users reported that while attempting to remove the linked file from borrowed Workset, the file disappears after selecting 'cancel' in Revit. The file can be loaded only in the new Revit session.

While attempting to remove the linked file from borrowed Workset, the file disappears after selectin...

Yes

05-Nov-21

Users reported incorrect display in detail views while using point cloud in Revit. The point cloud will be displayed in front of Revit elements, even if it's located behind the elements.

Incorrect display in detail views while using point cloud in Revit

Yes

06-Nov-21

"You do not have access rights to [path\filename]. See your administrator..." when accessing shared files in Revit

"You do not have access rights to [path\filename]. See your administrator..." when accessing shared ...

No

 

 



Wendy Lim

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