Weekly New Knowledge Articles by Support team | June 5 -9th, 2023

[lim.wendy]

Our Revit support team has created knowledge articles for you to address the issue on your own. Several incidents have been reported, so be sure to review them for potential workarounds.

Published Date	Summary	Knowledge Article	Incident Logged
09-Jun-23	"Couldn't find corresponding published model in Issues add-in [...]" message appears when opening the Issues dialog in Revit.	"Couldn't find corresponding published model in Issues add-in [...]" when opening Issues dialog in R...	No
09-Jun-23	The option "Duplicate as Dependent View" is greyed out for drafting views in Revit	The option "Duplicate as Dependent View" is dimmed for drafting views in Revit	No
07-Jun-23	"Revit model could not be saved to the cloud [...]" when saving the cloud model in Revit.	"Revit model could not be saved to the cloud [...]" when saving cloud model in Revit	No
07-Jun-23	Users reported missing one wall layer (part) importing IFC4 DTV (Design Transfer View) to Revit	Missing one wall layer (part) importing IFC4 DTV to Revit	Yes
07-Jun-23	Point Cloud Link is not giving an option for Origin to last placed until you place more than 2 point clouds	Origin to last placed not listed when linking a Point Cloud in Revit	Yes
06-Jun-23	When attempting to access Autodesk Account or Autodesk Software, the following error is seen: 403 ERROR The request could not be satisfied.	"403 ERROR The request could bot be satisfied" when accessing Autodesk Account or Software	No
06-Jun-23	Rendering Decal does not work when show edges are turned off in Graphic Display Options in Realistic mode visual style in Revit	Decals disappear while rendering in Revit	No
06-Jun-23	Room and room tag disappear when room interfere with plan region in Revit	Room and room tag disappear when room interfere with plan region in Revit	Yes
06-Jun-23	Workspace becomes unresponsive when AutoCAD Plant 3D model is linked in Revit	Workspace becomes unresponsive when AutoCAD Plant 3D model is linked in Revit	Yes
05-Jun-23	User reported wrong distances between elements on 2D views and wrong display of objects importing IFC to Revit	Wrong distances between elements on 2D views and wrong display of objects importing IFC to Revit	Yes
05-Jun-23	Users reported wrong geometry importing IFC4 to Revit.	Wrong geometry importing IFC4 to Revit	Yes