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Weekly New Knowledge Articles by Support team | June 22nd - 28th, 2022

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lim.wendy
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Weekly New Knowledge Articles by Support team | June 22nd - 28th, 2022

Knowledge articles written by our Revit support team to resolve the problem on your own. There're couple of incidents reported, do take a look at them for possible workarounds.

 

Published Date

Summary

Knowledge Article

Incident Logged

23-Jun-22

Customer is creating sweep families using custom add-in which they have developed inhouse. Sweep family consists of path which is a combination of some arcs and lines. The profile consists of a circle. In some families they are not able to change the profile radius, where as some other families are working perfectly fine. For some values of radius, sweep is working fine, but when customer changes radius to higher value he gets an error saying - Can't create Sweep. While changing radius, it is made sure that the profile radius does not exceeds the radius of arc in the sweep path.

"Can't create Sweep" while changing the radius of circular profile in Sweep family in Revit

Yes

22-Jun-22

"Invalid Formula" message appears when the family parameter is modified in Revit

"Invalid Formula" message appears when the family is modified in Revit

No

28-Jun-22

Users reported that all project members of a particular Plant collaboration project in version 2022 cannot open any AutoCAD Plant 3D project via P&ID Modeler in Revit 2022. Despite being Project Admins and using the latest version of Revit 2022, the following error message appears: "Issue occurs when connecting to Plant collaboration project. Please check network connection and open your collaboration project again."

"Issue occurs when connecting to Plant collaboration project..." when opening an AutoCAD Plant 3D co...

Yes

28-Jun-22

Users reported that assemblies are exported to IFC in wrong elevation from Revit

Assemblies exported to IFC in wrong elevation from Revit

Yes

22-Jun-22

How to convert STP file into IFC in Revit?

How to convert STP file into IFC in Revit?

No

28-Jun-22

Ceiling patterns of the same element don't align the same way on both the upper and the lower face of the ceiling in Revit.

How to display the ceiling pattern aligned the same way on both sides in Revit

No

25-Jun-22

What is the process for setting up the connection between Revit and Revit Server Accelerator?

How to set up a connection to Revit Server Accelerator

No

27-Jun-22

How the selected discipline affects the elements visibility in Revit.

How to use view by discipline in Revit

No

27-Jun-22

Despite correct unit settings for an open Revit model, after exporting data to Excel via iConstruct, values for the area, volume and length do not match those in the element properties in Navisworks.

Incorrect values for area, volume and length after exporting data to Excel via iConstruct from an op...

No

28-Jun-22

Users reported that exporting MAJ file show the wrong size for some elements in Revit.

MAJ exported contains wrong size value for certain fabrication elements in Revit

Yes

28-Jun-22

Users reported that the material takeoff for Ramps reports 0 values for the "Material: Volume" property in Revit.

Material takeoff for Ramps reports 0 values for Material: Volume property in Revit

Yes

27-Jun-22

Section cuts not disappearing from callouts when outside of the view even when the annotation crop is set in Revit.

Sections not disappearing from Callouts when outside of the view in Revit

Yes

22-Jun-22

Slow performance while Revit is installed directly on Windows Server 2019.

Slow performance while Revit is installed directly on Windows Server 2019

No

22-Jun-22

Stair Families created as model in-place not correctly assigned to the level after IFC export from Revit.

Stair Families created as model in-place not correctly assigned to the level after IFC export from R...

No

25-Jun-22

BIM Booster add-in does not start in Revit. There is a problem with the license.

Unable to run BIM Booster plugin in Revit

No

 

 

 



Wendy Lim

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