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Weekly New Knowledge Articles by Support team | Aug 18th - 24th

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Weekly New Knowledge Articles by Support team | Aug 18th - 24th

Knowledge articles written by our Revit support team to resolve the problem on your own. There're couple of incidents reported, do take a look at them for possible workarounds.

Published Date

Summary

Knowledge Article

Incident Reported

21-Aug-21

When internet becomes disconnected Revit crashes with a Customer Error Report. An add-in is causing the conflict. Disable it to clear the issue.

When internet becomes disconnected Revit crashes with a Customer Error Report

No

18-Aug-21

When running a graph in Dynamo for Revit, some nodes show an "Unresolved" error message and the run does not complete.

Some nodes show "Unresolved" status when a graph is run in Dynamo for Revit

No

20-Aug-21

Loads do not update in the panel schedule after changing the loads in Revit for Electrical equipment.

Loads do not update in the panel schedule after changing the loads in Revit

No

20-Aug-21

"Parts were not pasted" when trying to combine models with fabrication parts in Revit

"Parts were not pasted" when trying to combine models in Revit

No

19-Aug-21

When trying to link a topography from Civil 3D in Revit, the DWG uploaded to the BIM360 site does not appear.

Uploaded DWG to BIM360 does not appear when trying to link topography in Revit

No

19-Aug-21

Users reported that when navigating or zooming in/out of different views in a specific model, Revit hangs.

Revit hangs when navigating or Zooming in different views for a specific model

Yes

19-Aug-21

Fabrication button image displays incorrectly in Properties Palette in Revit

Fabrication button image displays incorrectly in Properties Palette in Revit

Yes

18-Aug-21

Columns are not visible in plan view but are visible in the 3D view in Revit.

Columns are not visible in plan view but are visible in the 3D view in Revit

Yes

21-Aug-21

"Data corruption in file an unnamed file" when moving an element in Revit.  "Data in file (file name).rvt is corrupt and needs to be manually recovered" when open with audit. The file is corrupt. Use a backup.

"Data corruption in file an unnamed file" when moving an element in Revit

No

19-Aug-21

CPU usage spikes to 100% while the GPU usage only running 33% in average while rendering in Revit

CPU usage spikes to 100% while the GPU usage only running 33% in average while rendering in Revit

Yes

23-Aug-21

When aligning walls in Revit, the geometry of the wall does not change.

Unable to align walls in Revit

No

24-Aug-21

When extending/shortening a structure beam with connection, hidden lines does not appear as expected.

Hidden lines for structural framing does not appear as expected in Revit

Yes

20-Aug-21

When opening any model in Revit, it takes longer than expected. When working later and using any commands there is also a noticeable drop in performance. This only applies to a specific computer. In addition, other software also behaves more slowly than on other machines in the same location.

Slow opening of models in Revit and further work on them due to not full use of CPU resources

No

20-Aug-21

Material Tags in Design Options are Question Marks until View Activated and Synced in Revit

Material Tags in Design Options are Question Marks until View Activated and Synced in Revit

Yes

21-Aug-21

Cannot create structural elements with Dynamo that have 'Structural' and 'Enable Analytical Model' options added and enabled in Revit. When an element such as Structural Floor is created manually in Revit, it has these options.

'Structural' and 'Enable Analytical Model' options missing when creating structural elements with Dy...

No

21-Aug-21

From where and how to install the eTransmit add-in for Revit 2017 version?

How to install the eTransmit add-in for Revit 2017 version

No

22-Aug-21

After installing Revit on Windows Server OS, the program does not start and throws an error. Looking at the reliability and problem history monitor (Control Panel > All Control Panel Items > Security and Maintenance > Reliability Monitor) on this computer there is a Critical Event for Revit.exe.

After installing Revit on Windows Server OS, the program does not start and throws an error

No

23-Aug-21

Users reported that when opening specific section view in particular Revit model then "IdMapColourBuffer.png" image is created in root folder. In most cases, contains outlines of elements on a black background that are visible in this open section view in Revit. For example, if a project is located in the N:\Projects\Project Name\... then IdMapColourBuffer.png image will be created in the root folder on N:\ mapped drive.

"IdMapColourBuffer.png" created in root folder when opening specific section view in particular Revi...

Yes

 

 

 



Wendy Lim

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