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Views unable to open?

11 ANTWORTEN 11
Antworten
Nachricht 1 von 12
eluthrin
537 Aufrufe, 11 Antworten

Views unable to open?

Revit won't allow me to open certain views and sheets in m file, while others are able to be opened no problem. I get this error message (see photo attached). Originally I thought it was my graphics card, but everything else on my computer works fine, it is only Revit causing issues. Does anyone have a fix to this? Screenshot 2022-09-21 081835.png

11 ANTWORTEN 11
Nachricht 2 von 12
hmunsell
als Antwort auf: eluthrin

Any idea if there is anything unique about those views? are they Rendered, Shaded, Shadowed, imported images. etc.... 

 

I would also consider checking and seeing if there is an update available for your graphics card, it couldn't hurt.

Howard Munsell
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Nachricht 3 von 12
barthbradley
als Antwort auf: eluthrin
Nachricht 4 von 12
eluthrin
als Antwort auf: hmunsell

The only thing I can think of in one of the views is that there is a color fill and color fill legend... which I get an error message that says it is unable to calculate. 

 

Graphics card is good and works everywhere else, up-to-date and uninstalled/reinstalled. 

Nachricht 5 von 12
eluthrin
als Antwort auf: barthbradley

Yes - I followed all of those suggestions. 

Nachricht 6 von 12
barthbradley
als Antwort auf: eluthrin
Nachricht 7 von 12
eluthrin
als Antwort auf: barthbradley

I don't have add-ins. The program was working fine all but 12 hours ago. The only thing other thing I notice is that Revit will crash when I try to click, drag and move a wall or design element.
Nachricht 8 von 12
hmunsell
als Antwort auf: eluthrin

 


@eluthrin wrote:
The only thing other thing I notice is that Revit will crash when I try to click, drag and move a wall or design element.

Is this only happening in one specific model or is it happening in other models as well? Would you be able to share your model with us?

Howard Munsell
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Nachricht 9 von 12
eluthrin
als Antwort auf: hmunsell

It happens in brand new models as well. Not specific to a single model.
I understand sharing model would be easiest, but it contains client information that I am unable to share.
Nachricht 10 von 12
barthbradley
als Antwort auf: eluthrin

Post the RVT here and let us test it on our end.  

Nachricht 11 von 12
hmunsell
als Antwort auf: eluthrin

copy the model, delete the client information out of the model? send us the copy.... 

 

do you have an IT department that may have pushed out a security update or something?

do you have the same issue on another PC in your office?

Howard Munsell
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Nachricht 12 von 12
barthbradley
als Antwort auf: eluthrin

If you can't post the file here, then open a Support Case with Autodesk through your Account Portal.  

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