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Vanishing ViewCube

14 ANTWORTEN 14
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Nachricht 1 von 15
jacob
5445 Aufrufe, 14 Antworten

Vanishing ViewCube

In Revit 2017 after you Export anything the viewcube disappears from all 3D views.

Is there a workaround to keep this from happening or fix the issue? Currently after every export we have to shutdown the program and restart which is a massive waste of time. Our whole office is having this issue (20+ computers)

 

Yes, the viewcube is turned on under View -> User Interface.

Yes, it was present before the export.

14 ANTWORTEN 14
Nachricht 2 von 15
ennujozlagam
als Antwort auf: jacob

@jacob hello, have you try to install latest updates from autodesk and untick use hardware accleration, see if this helps. thanks





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Nachricht 3 von 15
ennujozlagam
als Antwort auf: jacob

@jacob  Or have you set your viewcube from "options". please see attached. thanks

 

viewcube.JPG





Remember : without the difficult times in your LIFE, you wouldn't be who you are today. Be grateful for the good and the bad. ANGER doesn't solve anything. It builds nothing, but it can destroy everything...
Please mark this response as "Accept as Solution" if it answers your question. Kudos gladly accepted.
Nachricht 4 von 15
jacob
als Antwort auf: ennujozlagam

Thank you for your replies @ennujozlagam. It did make me aware that I had updates that needed to be installed. Unfortunately, the updates did not resolve the issue. I also tried unchecking the hardware acceleration. I got an error about the .ini being locked, but the setting seemed to stick. This also did not keep the view cube around.

 

Upon opening a project, the cube is sometimes turned off (50/50 not sure why). This happened and I did an export, then went to turn the cube on. Still not there.

 

Along with the cube missing, I also lack the close and minimize buttons in the top right of the current view when maximized. Although they are not visible, they can still be activated if you click in the proper place.

 

For standard opening a project and exporting I have attached some images:

Attachment 1 is before export

Attachment 2 is after export

Attachment 3 are viewcube setting after export

 

Nachricht 5 von 15
jacob
als Antwort auf: jacob

Apparently attachments do not attach in the order you place them...

Capture1.jpg is before
Capture.jpg is after
Capture2.jpg shows the settings at the time of "Capture.jpg"
Nachricht 6 von 15
ennujozlagam
als Antwort auf: jacob

@jacob  hello, are you using 4k resolution screen? if yes lower your screen resolution. Can you please try to change window display setting to 150%-200% if this works. thanks





Remember : without the difficult times in your LIFE, you wouldn't be who you are today. Be grateful for the good and the bad. ANGER doesn't solve anything. It builds nothing, but it can destroy everything...
Please mark this response as "Accept as Solution" if it answers your question. Kudos gladly accepted.
Nachricht 7 von 15
jep01
als Antwort auf: jacob

I have a similar problem on all 10 Revit workstations at my office. After an export of anything (CAD, image, DWF), no more view cube or min/max buttons until I restart Revit. View cube is unchecked in Options and User Interface pull down. Re-checking does nothing. Viewcube is always on when starting Revit

I'm running Win 7 64 and Quadro cards on all 10 machines. Mine is an M4000. I tried adjusting res, rolling back driver, and turning off hardware acceleration. Nothing. I have SP2 for Revit 2017.

I'm going to go out on a limb and say that this may be a software bug that requires a hotfix. Am I missing something?

Nachricht 8 von 15
jep01
als Antwort auf: jep01

I just installed the 2017.1 update. The issue remains.

Nachricht 9 von 15
jep01
als Antwort auf: jep01

I just noticed that if I right-click where the ViewCube should be, I get the pop-up menu. Also, the min/max buttons work. I can't see them, but they work.

Nachricht 10 von 15
jacob
als Antwort auf: jep01

I had not noticed that you could right click the cube area and get the drop down box.

Just tried it, and you are correct.

Nachricht 11 von 15
Anonymous
als Antwort auf: jacob

This is an issue in my office as  well, ~12 machines.

 

HP Z640 Workstation

Windows 10

Xeon 3.4GHz (x2)

M5000 (x2)

Nachricht 12 von 15
Anonymous
als Antwort auf: Anonymous

I have the same issue with the view cube and close/max/min in the top right corner. The buttons are still there and can be selected, you just have to have good aim. :leicht_lächelndes_Gesicht: Please patch Autodesk! I am using a 4k monitor. Someone mentioned there may be an issue there. 

Nachricht 13 von 15
Anonymous
als Antwort auf: jacob

Hi all,

 

Having the same issue ourselves. A quick fix for the minute if the cube disappears after export is to re-export as normal but then cancel the export. 

You will then get the ribbon back for the cube.

 

Hope this helps in the interim and saves having to close down and reopen

 

 

 

 

 

 

Nachricht 14 von 15
jep01
als Antwort auf: Anonymous

The view cube went away for us with the 2017.2 update.

Nachricht 15 von 15
novesvalentin
als Antwort auf: jacob

The same was happening to us in our office but the issue is not there anymore on the 2018 release.

If this helped solve your problem please mark it as solution, so other users can get this solutions as well.



Valentin Noves

BIM Manager
www.valentinnoves.com

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