URGENT! - Add User Back to Model After Forced Relinquish

[ChrisGamble]

One of our users was syncing but it was not relinquishing their ownership of some elements. So I forced relinquished them and now they get this message when trying to sync again. 

How do we enable the ability to workshare again?

[ToanDN]

Ask them to create a new local.

[ChrisGamble]

Just copy the current local, and rename it? 

[ChrisGamble]

We copied the local file in the collaboration cache folder, and that did not change anything. And I think I forgot to mention the project is on BIM 360 so we cannot create a new local.

[dferreira-blackwell]

.

[ChrisGamble]

Cant, the model is in bim 360.

[dferreira-blackwell]

TRY TO COPY LOCAL FILE CACHE FROM THE ONE USER STATIN THAT WORKS, AND SEND TO THE WRRORED ONE AND TRY TO OPEN THAT. OR TRY AUDIT AND SYNCH THN OPEN THE ERRORED ONE.

[ChrisGamble]

We did that as well, and that did not work.

[dferreira-blackwell]

AUDIT SYNCH AND REOPEN AS NORMAL?

[dferreira-blackwell]

Last option to open someones latest copy without errors, detached it and set that as central. delete old central and crete new locals for everyone.