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Unknown graphic card error - Radeon Pro WX 7100

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Anonymous
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Unknown graphic card error - Radeon Pro WX 7100

Hi,

 

I have a Dell precesion 7720

Radeon Pro and AMD FirePro Software Version - 18.Q1
Radeon Pro and AMD FirePro Software Edition - Radeon Pro Software Enterprise Edition
Windows Version - Windows 10 (64 bit)
System Memory - 16 GB
CPU Type - Intel(R) Xeon(R) CPU E3-1505M v6 @ 3.00GHz

 

when i try to Open a folder from Revit 2017, folders are stacked above each other so i can not read properly.

in addition to that some icones are not shown.

 

I have contacted AMD, they asked me to do the following;

 

This issue could be causing due to the multiple reasons:

 

  • Driver files conflict.

  • Corrupted Driver/OS files.

 

Performing the clean installation of the latest driver could resolve this issue.

 

Here are few steps, I would like you to try on your computer.

 

Perform clean uninstallation of the existing driver using DDU Utility (Display Driver Uninstaller) by launching it in Safe mode. It will help you completely uninstall AMD graphics card drivers and packages from your system, without leaving leftovers behind.

 

But after all, i still have the problem.

Any help please

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