Unable to open downloaded rfa files

[donna_kronenberger]

I have Revit 2019 student version. Today I attempted to download Revit 2018. The download failed. Afterwards, I am no longer able to open my downloaded rfa files and the icon looks different (just white now). A pop up window appears asking " How do you want to open this files"?   How do I repair this?    This is an image of my screen. Thanks in advance for any help offered. 

[barthbradley]

...add the .rfa extension to the name? 

[Anonymous]

Windows issue, not Revit.

https://support.microsoft.com/en-us/help/18539/windows-7-change-default-programs

As for your download of Revit 2018...get it from ava.autodesk.com and download by browser not the Download Now so you can separate the download parts.

[donna_kronenberger]

Thanks for replying quickly. I just tried your suggestion and it did not work. This only happened after a failed attempt at downloading 2018. I not sure if a registry or a files was deleted or changed....

[donna_kronenberger]

I think we are getting somewhere. I opened by default programs, in the files extension is show "unkown application" for my rfa, rft, rte, rvt files. Do you know the correct default application for each? Thanks!

[Anonymous]

Revit for all of them.  

Your 2019 still works right?

[donna_kronenberger]

Yes

[Corsten.Au]

Just change the extensions of files..

Please keep in mind there are three REVIT extensions for different types of files...and 

you cannot mix them up..

1.       * rfa      Revit Family

2.      *. rvt      Revit File

3.      *.rte       Revit Template file

From the screen shot, seems most of the files are rfa... but if some file is still giving problem 

then do try rvt, or rte..

Best luck.

[donna_kronenberger]

I am attaching a screenshot of my default programs. What should the 'unknown application' be for rfa, rvt, and rte?

[Anonymous]

@Corsten.Au, I doubt all the file extensions are removed.... Hide Extensions for known file types is most likely checked in the File Explorer Options.

@donna_kronenberger, associate all the files with Revit.  You may have to adjust the path to the current location of your operational Revit.  Windows is probably still looking at your installation that failed and thinking it is not anywhere else.

BTW....you should get in a habit of opening Revit Projects from Revit and not from File Explorer.

[barthbradley]

@donna_kronenberger: RTE is a Revit Project Template, so the association is same as the Revit File extensions you have for RVT, RFT, and RFA.  

But, I think the issue is related to your install sequence. You say that you installed 2019 and 2018; in that order.  I think this may go beyond file extensions. I think your registry may need fixing as well.  My suggestion is to do a clean uninstall of both versions and then re-install them sequentially.   

Here's one link to guide you. There are several other AKN articles on-line that describe the step-by-step procedures for doing a "clean uninstall".

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

[Anonymous]

With 2019 failing and Windows not knowing that it can go back to 2018....agreeing with @barthbradley...your registry might be hosed and needs some TLC.

Sometimes a system has to be installed from scratch if there are too many issues.

[aRcHiTeCt.JM]

.... before you reinstall everything try to reset windows apps first

https://www.digitalcitizen.life/how-reset-apps-windows-10-so-they-start-working-again

[aRcHiTeCt.JM]

.... after those apps working again

... go to windows explorer 

... open with

... and choose REVIT again

[barthbradley]

@donna_kronenberger: I'd be curious to know if @aRcHiTeCt.JM's solution works for you. I thought it was specifically for Windows Store Apps.  Live and learn.  

[barthbradley]

---

@aRcHiTeCt.JM wrote:

.... before you reinstall everything try to reset windows apps first

https://www.digitalcitizen.life/how-reset-apps-windows-10-so-they-start-working-again

---

I just looked into this Windows 10 utility that you referenced above. The utility only repairs Apps. It doesn’t repair Programs. The most this utility can do with Programs, is uninstall them. I wouldn’t use this utility to uninstall Revit, or any Autodesk program.  But, thanks for pointing it out all the same, @aRcHiTeCt.JM.  Good stuff to know. 

[Anonymous]

---

@aRcHiTeCt.JM wrote:

.... after those apps working again

... go to windows explorer 

... open with

... and choose REVIT again

---

You realize this is the same instructions as my post #3 from Microsoft...just with pictures?

[aRcHiTeCt.JM]

... no , I did not

[aRcHiTeCt.JM]

.... and if so ... mine looks better ...