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Unable to access the materials library

7 ANTWORTEN 7
GELÖST
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Nachricht 1 von 8
brennan
1764 Aufrufe, 7 Antworten

Unable to access the materials library

Revit 2018 Unable to access the materials library

7 ANTWORTEN 7
Nachricht 2 von 8
barthbradley
als Antwort auf: brennan

Did you just install 2018? 

Nachricht 3 von 8
brennan
als Antwort auf: barthbradley

I originally installed revit 2019 student version, because that's the version we were learning on. Then the next class  module is based on revit 2018 so I installed 2018. The materials library doesn't work in either version. When I installed 2018 a popup came up and said "a newer version of dynamo is already installed"

Nachricht 4 von 8
barthbradley
als Antwort auf: brennan

Dynamo has nothing to do with materials. If you can no longer access Materials in either version now I suspect your registry got screwed up. You may need to do a clean uninstall and reinstall -- in sequential order -- of both versions. You can try a Repair first though.  Also inspect the paths being used under Option=> File Locations.  Still, I think a reinstall is best -- after a clean uninstall of both versions. 

  

https://knowledge.autodesk.com/customer-service/download-install/remove-products/clean-uninstall

Nachricht 5 von 8
Anonymous
als Antwort auf: brennan

If it wasn't working for either 2018 or 2019 and reinstallation doesn't help...you may have an issue with your graphics card.

See here: https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

 

FYI...Student version is the full version with a limited time serial number...

Nachricht 6 von 8
brennan
als Antwort auf: Anonymous

Yes, I looked through some forums and it looks like a video card problem. I need to downgrade the driver to nvidia version 353.62 and it looks like it worked for a few people. I'll let you know how it goes this evening.

Nachricht 7 von 8
brennan
als Antwort auf: brennan

SOLVED:

It's now working in both versions 2019 & 2018.

 

It worked by using the following driver:

https://www.nvidia.com/download/driverResults.aspx/87789/en-us

 

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Nachricht 8 von 8
Viveka_CD
als Antwort auf: brennan

Hi @brennan

 

Thanks for getting back to us! Glad to hear that your issue is resolved.

 

Regards,

 

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