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Trimble SysQue Installer leads to Revit 2019 Freezing when Launched

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PJsemanekAE7
771 Aufrufe, 1 Antwort

Trimble SysQue Installer leads to Revit 2019 Freezing when Launched

Hi,

 

I just had a case today when the Trimble SysQue Installer is listed in Programs and Features in Windows 10 then Autodesk Revit 2019 freezes upon launching this product.

 

Solution was to uninstall Trimble SysQue the nRevit 2019 opened fine and with no issues.

 

Please add the above to the following Autodesk article...

 

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

 

Thank you,

 

PJ Semanek

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Lance.Coffey
als Antwort auf: PJsemanekAE7

Hello PJ (@PJsemanekAE7), thank you for the info about SysQue causing a hang up in Revit!

 

I’ve updated the article you mentioned to include disabling add-ins (it sounds like the SysQue installer had loaded an add-in into Revit which was causing the hangup). The change should show up in the next hour or two.

 

Please let me know if there are any further updates you would like to see with the article.



Lance Coffey

Technical Support Specialist

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