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Text formatted incorrectly when model is opened on different computer

6 ANTWORTEN 6
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Nachricht 1 von 7
frank.louis.berg
1952 Aufrufe, 6 Antworten

Text formatted incorrectly when model is opened on different computer

Hi all,

 

I've looked around the forums a bit to try and find solutions to this problem, and the closest I can find is when printing some people have seen the text get bigger.

 

My problem is similar. I'm using Revit 2021. I recently set up a new computer to work remotely (I had previously been working remotely on a different PC). When opening my projects from work, all the text in the Title block displays far larger than it is, and thus gets clipped out of its text box.

 

Example:

toolarge1.PNG

What it should look like:

correct1.PNG

 

Things I have tried:

  • changing resolution
  • installing the hotfix from a month ago
  • changing the custom scale factor of my monitors back to a normal scale (100%)
  • editing the text to change its size, then editing it back
  • turning cleartype on

I don't know if this is relevant information, but I have:

AMD Ryzen 7 5800x

RTX 3070 (drivers are up to date, if that affects the graphics of the text)

 

Any help would be greatly appreciated. Thank you!

Frank

 

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6 ANTWORTEN 6
Nachricht 2 von 7
SamBerk
als Antwort auf: frank.louis.berg

Is the font you are using installed on the other computer?

Nachricht 3 von 7
frank.louis.berg
als Antwort auf: SamBerk

I believe so? It's Arial narrow. I can check on the computer when I get home.

 

I did read that some 64-bit systems don't have it installed. If this is the case, is there a way I can get a copy? My other home pc was upgraded from Windows 7 (where it sounds like Arial Narrow was included), so it may be that is the issue

Nachricht 4 von 7

Hi,

 

Is this from Remote access or directly on the pc itself?.

It also happend with printing (pdf or so)?

 

- Michel

 

Nachricht 5 von 7

It's directly on the PC itself. I have not tried printing, I was just making a comparison to other people who've expressed a similar problem when printing.

Nachricht 6 von 7
Lachlan-JWP
als Antwort auf: frank.louis.berg

This sounds like an issue I had previously.

https://forums.autodesk.com/t5/revit-architecture-forum/revit-text-size-issue/td-p/8916246

 

The solution was to install Arial Narrow as suggested by @SamBerk above.

 

https://www.digitaltrends.com/computing/how-to-install-fonts-in-windows-10/

 

This website has a few guides for different ways to install fonts to windows 10.

Nachricht 7 von 7
frank.louis.berg
als Antwort auf: Lachlan-JWP

This did it. This morning I used my old PC and copied all fonts into a folder, then put arial narrow into the new computer. Now the text displays correctly. Thank you!

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