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some keynote tags do not print when printing multiple sheets

4 ANTWORTEN 4
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Nachricht 1 von 5
dave
1608 Aufrufe, 4 Antworten

some keynote tags do not print when printing multiple sheets

Revit 2017 Windows 7 machines and windows 10 machines problem: when sending multiple sheets to the printer, some keynote tags completely disappear. The keynote text is still on the sheet, but the keynote tag has disappeared. The keynote tag shows up on the screen. The keynote tag will appear when printing sheets individually. Does not matter what printer it's printed to. Seems to be a batch (multiple sheet) printing problem. Seems to be OK when printing multiple copies of a single sheet. Didn't happen with Revit 2016.
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Deion.Wanchope
als Antwort auf: dave

Hello Dave,


 My name is Deion from Autodesk Technical Support and I will be helping you with this issue. I understand that you are having issues with printing keynotes, but I will be more than happy to help you with this issue. 

 

I would like to verify if you've installed Autodesk Revit 2017 Service Pack 1. There is a similar issue to this one that was resolved in SP1. Please let me know if the service pack is installed and if not, please install it and try printing the sheets once more.

 

Best regards,




Deion Wanchope

Nachricht 3 von 5
dave
als Antwort auf: Deion.Wanchope

Tentatively, it does sound like SP1 has solved the problem. Thank you!
Nachricht 4 von 5
andybrack
als Antwort auf: Deion.Wanchope

Deion,

 

My firm is having the same problem as previously described. We are currently on Revit 2017.2 (Build 20170118_1100(x64)).  The problem is that some tags drop off our drawings when printed using the Combine Multiple Sheets into a Single File. We are using the Bluebeam PDF driver.

 

When printing single pages no issue. Any suggestions?

 

Sincerely,

 

Andy Brack

BIM Manager

Delawie

Tags (2)
Nachricht 5 von 5
Anonymous
als Antwort auf: dave

Hello,

My firm is having the same issue. Has this been resolved?

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