Snap to Line in Symbol Family

[kimberlyMPHHZ]

I'm working on a lighting plan for a project and I want the lines I make to snap to the endpoint of the switch symbol, but they instead snap to an invisible line just to the right of the actual line. This seems like there would be a reference line in the family that has a strong snap reference, but when I enter the family, I can't find any reference planes. I can't unhide anything because nothing is hidden, and there is nothing to select. I tried adding a new reference line along the detail line in the family, but that didn't do anything. Any ideas? 

[GaryOrrMBI]

Your family WILL have reference planes within it, but their category might be hidden. Getting to the Visibility Graphics settings for a given view within a family is a little different than getting to those same settings for a view in a project. In a project if you have nothing selected you will see the properties of the current view. In a family you have to select the view in the project browser to see the properties of a view

Then you can hit the V/G overrides button to turn them on:

-G

[kimberlyMPHHZ]

Hmmm, yeah, mine is checked and I still don't see anything. Here's the family I have opened up.

[GaryOrrMBI]

Could you post the family itself so we can take a look?

[kimberlyMPHHZ]

Here's the family, thanks for your help!

[GaryOrrMBI]

Not seeing the attachment. Did you use the attachment tool on the post?

-G

[kimberlyMPHHZ]

Sorry, it should be in the message now!

[GaryOrrMBI · Accepted solution]

Well, there's your problem... the absence of any reference planes.

Not sure how someone managed to delete the un-depletable family template reference planes, but they were, as you showed, gone.

The solution was to create a new Generic Annotation family, then copy/paste the entities from the invalid file into the new family (also had to match the parameters for the embedded text style, etc)...

The result, you can now see the origins of the symbol and the fact that the line that you were seeing was slightly offset from the vertical origin (which is the distance that your drafting lines were off from the line that you were trying to snap to), thus allowing adjustments to be made to line everything up.

See attached repaired file.

-G

[kimberlyMPHHZ]

That looks and works amazingly! Thank you so much! I'm glad it was an easy fix