Solved: Site Designer 2017 stuck in Desktop App

Anonymous · ‎06-16-2016

Revit Site Designer 2017 is installed and working, but it remains in the update list in Desktop App. I've seen this on two different workstations so far. I've tried various combinations of uninstalling, reinstalling, rebooting, and deleting the download files, but it's still there. I've seen installed updates stuck in App Manager, but this is my first in Desktop App.

DarrenP · ‎06-16-2016

since you know it installed i would just leave it alone

DarrenP
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Anonymous · ‎06-16-2016

That would be fine except now the little A in my system tray has the "you have new updates pending" star on it all the time despite the fact that I don't really have any new updates pending. I find that a little annoying. I kind of like it when the app lets me know when there's a new update available, you know, like it's supposed to do.

Anonymous · ‎06-16-2016

Is it a different version? I have a few apps sitting in there that I have to install that are V2. Stupid thing is I have to uninstall the previous version just to install the new version. So basically the Desktop App is useless to me.

Anonymous · ‎06-16-2016

Nope, same one just keeps coming back. I can click the update button and it will launch the installer, but it gets to a point where the installer figures out that I already have Site Designer installed, then my only options are back or cancel. Looks to me like whatever is supposed to tell Desktop App that this particular update is already installed is dropping the ball.

Anonymous · ‎06-16-2016

Okay, mine says V1...and that is already installed.

Ohhhh....clicking the read more...there was an issue a while back that all the add-ins for 2017 were "Unsigned"...you could click add/ignore and it would start working just fine, but the updated version is supposed to fix that if you never clicked the add button.

So it is a newer version, they just modified the driver.

Anonymous · ‎06-16-2016

Anonymous · ‎06-16-2016

Did you by chance install the version you have with a different name?

Anonymous · ‎06-16-2016

No, but now I have a third workstation with the same results. I'd like to hear whether or not others are seeing Site Designer remain on the list of pending updates in Desktop App after install. My guess is that there's something amiss in the update, rather than Desktop App itself.

jeremy.h · ‎06-21-2016

I'm seeing the same thing in my testing, so it looks like there is indeed a problem with the Site Designer 2017 update. I'll check with the developers to see if they are aware of the issue.

Jeremy Hanson

Product Support Specialist

jeremy.h · ‎06-21-2016

I just got word back from the developers that they are indeed aware of the issue and are working on a fix. No ETA at the moment.

Jeremy Hanson

Product Support Specialist

Anonymous · ‎06-21-2016

Yep...now that I installed 2017, finally, it still stuck in my app list too.

Anonymous · ‎06-27-2016

me too. I'm having the same problem, stuck at Autodesk desktop app, can't get rid of it.

Anonymous · ‎07-08-2016

Site Designer V1, issued July 2, seems to have fixed the problem.

Anonymous · ‎07-19-2016

And now on machines with Revit 2015 installed, I'm seeing the same behavior from "Autodesk BIM 360 add-in app R7 for Autodesk Revit 2015".

MurrayEkong · ‎07-20-2016

Hello,

Please can you post the link for the Site Designer V1 for Revit 2017 download?

I cant find it on ap store.

Murray

Anonymous · ‎07-20-2016

Murray, I got it through Autodesk Desktop App. I believe it's a subscription benefit, which suggests that there might be a download link in accounts.autodesk.com for account holders, but I did a little spelunking there and couldn't find it.

MurrayEkong · ‎07-20-2016

Please can copy the link and paste on the reply

MORGAN OMONITAN & ABE Ltd

241, Igbosere Road, P.O Box 7121,

Lagos, Nigeria.

Tel: +234(0)1 212-0622, +234(0)909-360-8794

Mobile: +234(0)803-402-0931

Email: moa.lagos@moanigeria.com

Website:www.moanigeria.com

DISCLAIMER: The information transmitted in this e-mail message, including
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Anonymous · ‎09-18-2017

Hi Good day,

Does the Site Designer applicable in Revit 2017?

@MurrayEkong wrote:
Please can copy the link and paste on the reply

MORGAN OMONITAN & ABE Ltd

241, Igbosere Road, P.O Box 7121,

Lagos, Nigeria.

Tel: +234(0)1 212-0622, +234(0)909-360-8794

Mobile: +234(0)803-402-0931

Email: moa.lagos@moanigeria.com

Website:www.moanigeria.com

DISCLAIMER: The information transmitted in this e-mail message, including
any attachments is for the sole use of the intended recipient(s) or entity
to which it is addressed and may contain confidential, privileged, and/or
proprietary information. Any unauthorized review, retransmission, use,
disclosure, dissemination, or other use of, or taking any action in reliance
upon this information by persons or entities other than the intended
recipient(s) is prohibited. If you are not the intended recipient(s) or
received this message in error, please notify the sender immediately by
reply e-mail.

Site Designer 2017 stuck in Desktop App

Site Designer 2017 stuck in Desktop App

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