Revit Architecture Forum
Welcome to Autodesk’s Revit Architecture Forums. Share your knowledge, ask questions, and explore popular Revit Architecture topics.
abbrechen
Suchergebnisse werden angezeigt für 
Anzeigen  nur  | Stattdessen suchen nach 
Meintest du: 

Section Box Tool - distorted resolution

5 ANTWORTEN 5
Antworten
Nachricht 1 von 6
Anonymous
456 Aufrufe, 5 Antworten

Section Box Tool - distorted resolution

We have one computer that when using the Section Box tool the image is extremely distorted. No one else on the team is having the issue. The user can view others 3D views created from the same tool with no issue, but when creating or updating his own the issue persists. 

I have uninstalled and reinstalled Revit but continue to have the same issue. 

Could this be a Graphics Card issue? if so, we are struggling to find recommendations for Revit 2017

This users computer is  not different from others on the team, so we are struggling to pin point a solution. Thank you in advance! 

5 ANTWORTEN 5
Nachricht 2 von 6
JasonKunkel
als Antwort auf: Anonymous

The issue does smell graphics-card related.  Have you checked if your cards are on the recommended hardware list?  And if they are, have you confirmed that your machines are using the recommended driver (from the same list)?  The recommended driver is not necessarily the latest one.

 

Fill out the form at the link below for the goods:

 

http://usa.autodesk.com/adsk/servlet/syscert?siteID=123112&id=18844534

 

 


Jason Kunkel
Senior Practice Manager, Architecture and Engineering
CADD Microsystems Blog
RVIT Blog | Twitter | LinkedIn
Nachricht 3 von 6
Anonymous
als Antwort auf: JasonKunkel

Thank you for the quick reply. We thought the same regarding graphic, but the form/link you sent does not go up to 2017. Do you have updated information for Revit (Bldg Design Suite) 2017? 

Nachricht 4 von 6
JasonKunkel
als Antwort auf: Anonymous

On that form, if you change the toggle from "Systems Hardware" to "Graphics Hardware" and select "Revit" from the software list, you should be able to select 2017 in the drop-down.  Try that out and then see if your video card is in the list.

2017-03-14_17-21-21.png

 

 


Jason Kunkel
Senior Practice Manager, Architecture and Engineering
CADD Microsystems Blog
RVIT Blog | Twitter | LinkedIn
Nachricht 5 von 6
Anonymous
als Antwort auf: JasonKunkel

if it had been a snake.... right under my nose. 

Thank you again - appreciate the fast response!

Nachricht 6 von 6
Anonymous
als Antwort auf: JasonKunkel

I had passed the link onto one of our IT guys... he just showed me that while it recommends the below driver when you select Download Driver it goes nowhere and he is not finding anyplace to download this type of driver. Any suggestion? Thank you in advance!
[cid:image001.jpg@01D29E5C.319A95C0]

Carla
Edwards
Revit Implementation Specialist
DIRECT 214 303 6837 CELL 469 724 9064

The Beck Group
1807 ROSS AVENUE, SUITE 500
DALLAS,TX 75201
214 303 6200

This e-mail may be privileged and confidential. If you are not the intended recipient, please delete from all computers.

Sie finden nicht, was Sie suchen? Fragen Sie die Community oder teilen Sie Ihr Wissen mit anderen.

In Foren veröffentlichen  

Autodesk Design & Make Report