Hello everyone!
Recently I got a problem with Revit2019 version(another version is no problem). The problem is Revit freezes when using "Insert tab". For example, when I click to "Insert/Load Family" Revit will be not responding in over 30 seconds.
I attached a video here, in this video, I just open Revit and create a new project(there isn't nothing inside).
If you know what is problem please teach me.
Thank you very much!
BH Khanh
install latest updates from autodesk and updates graphics card driver to the latest or refer to these LINK and LINK and see if helps. thanks
Unfortunately, problem persists. in the attached video before it's taken after reinstalled Revit. but problem is same on Revit 2019.0, 2019.2.3 and also same on Revit2019.2.4(the latest update)
I've read many post there, but cannot change anything even reinstall Revit2019.
Thank you!
BH Khanh
Is the 47 second MP4 all the same? Waiting for the program to respond? I had to leave halfway through, so I didn't catch the ending. I'm guessing it didn't end "happily ever after". ![]()
Are "Places" defined and correctly pathed under Options=>File Locations?
at the end the pop up box is displayed as usual. The problem is only the waiting time.
The "Places" which you mentioned like this.
Thank you!
BH Khanh
Close Revit.
Edit with Notepad: c:\Users\[yourname]\AppData\Roaming\Autodesk\Revit\Autodesk Revit 2019\Revit.ini
Delete everything under [Recent File List] and under[Recent Workset List]
Save and reopen Revit.
Places.
Options=>File Locations=>Places. It's at the bottom.
See if you can open the Folder from the Library Path shown.
@bh-khanh wrote:
Yes I can here
Yes you can access that folder through Places without issue? If so, try repairing the installation.
How to reinstall or repair your Autodesk product | AutoCAD | Autodesk Knowledge Network
To tell the true, I tried to repairing the installation 1 time on yesterday already, the problem has not solved. And I've also tried to reinstall already. it's good for nothing.
Thank you for taking your time.
BH Khanh
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