Revit Architecture Forum
Welcome to Autodesk’s Revit Architecture Forums. Share your knowledge, ask questions, and explore popular Revit Architecture topics.
abbrechen
Suchergebnisse werden angezeigt für 
Anzeigen  nur  | Stattdessen suchen nach 
Meintest du: 

Revit2019 Freezes when using any input button in "insert tab" such "Link Revit", "Load Family"...as!!!!!

10 ANTWORTEN 10
Antworten
Nachricht 1 von 11
bh-khanh
555 Aufrufe, 10 Antworten

Revit2019 Freezes when using any input button in "insert tab" such "Link Revit", "Load Family"...as!!!!!

Hello everyone!

Recently I got a problem with Revit2019 version(another version is no problem). The problem is Revit freezes when using "Insert tab". For example, when I click to "Insert/Load Family" Revit will be not responding in over 30 seconds.

I attached a video here, in this video, I just open Revit and create a new project(there isn't nothing inside).

https://autode.sk/3IQmVIK

If you know what is problem please teach me.

Thank you very much!

BH Khanh

 

10 ANTWORTEN 10
Nachricht 2 von 11
ennujozlagam
als Antwort auf: bh-khanh

install latest updates from autodesk and updates graphics card driver to the latest or refer to these LINK and LINK and see if helps. thanks





Remember : without the difficult times in your LIFE, you wouldn't be who you are today. Be grateful for the good and the bad. ANGER doesn't solve anything. It builds nothing, but it can destroy everything...
Please mark this response as "Accept as Solution" if it answers your question. Kudos gladly accepted.
Nachricht 3 von 11
bh-khanh
als Antwort auf: ennujozlagam

Hi @ennujozlagam 

Unfortunately, problem persists. in the attached video before it's taken after reinstalled Revit. but problem is same on Revit 2019.0, 2019.2.3 and also same on Revit2019.2.4(the latest update)

I've read many post there, but cannot change anything even reinstall Revit2019.

 

Thank you!

BH Khanh

 

Nachricht 4 von 11
barthbradley
als Antwort auf: bh-khanh

Is the 47 second MP4 all the same? Waiting for the program to respond?  I had to leave halfway through, so I didn't catch the ending.  I'm guessing it didn't end "happily ever after".   :zwinkerndes_Gesicht:

 

Are "Places" defined and correctly pathed under Options=>File Locations? 

Nachricht 5 von 11
bh-khanh
als Antwort auf: barthbradley

Hi @barthbradley 

at the end the pop up box is displayed as usual. The problem is only the waiting time.

The "Places" which you mentioned like this. 

bhkhanh_0-1639705201938.png

 

Thank you!

BH Khanh

Nachricht 6 von 11
ToanDN
als Antwort auf: bh-khanh

Close Revit.

Edit with Notepad:  c:\Users\[yourname]\AppData\Roaming\Autodesk\Revit\Autodesk Revit 2019\Revit.ini

Delete everything under [Recent File List] and under[Recent Workset List]

Save and reopen Revit.

 

Nachricht 7 von 11
bh-khanh
als Antwort auf: ToanDN

Hi @ToanDN 

I tried to do as your instruction. I'm sorry but I did not see [Recent File List] and [Recent Workset List] in the "Revit.ini" data

The my Revit.ini is attached here for reference.

Could you take a look again?

 

Thank you very much!

BH Khanh

 

Nachricht 8 von 11
barthbradley
als Antwort auf: bh-khanh

Places.  

 

Options=>File Locations=>Places. It's at the bottom.  

 

See if you can open the Folder from the Library Path shown.  

Nachricht 9 von 11
bh-khanh
als Antwort auf: barthbradley

Hi @barthbradley 

Yes I can here

bhkhanh_0-1639708127797.png

 

Nachricht 10 von 11
barthbradley
als Antwort auf: bh-khanh


@bh-khanh wrote:

 

Yes I can here

 

 


 

Yes you can access that folder through Places without issue?  If so, try repairing the installation.

 

 

How to reinstall or repair your Autodesk product | AutoCAD | Autodesk Knowledge Network

 

 

Nachricht 11 von 11
bh-khanh
als Antwort auf: barthbradley

Hi @barthbradley 

To tell the true, I tried to repairing the installation 1 time on yesterday already, the problem has not solved. And I've also tried to reinstall already. it's good for nothing.

 

Thank you for taking your time.

 

BH Khanh

 

Sie finden nicht, was Sie suchen? Fragen Sie die Community oder teilen Sie Ihr Wissen mit anderen.

In Foren veröffentlichen  

Autodesk Design & Make Report