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Revit tools blocked by info banner that won't disappear

8 ANTWORTEN 8
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Nachricht 1 von 9
N.culliford3224
502 Aufrufe, 8 Antworten

Revit tools blocked by info banner that won't disappear

Hi... not sure if anyone can assist with this as possibly a tech glitch as opposed to anything Revit function specific but I have a little information banner (the type that appears when you hover over something) that is blocking a couple of my architecture tools and it won't go away even when I close and re open the application?! 

 

Not sure it's relevant but specific message is: 

'Click to go back (alt + left arrow) hold to see history'

 

Many thanks :leicht_lächelndes_Gesicht:

 

8 ANTWORTEN 8
Nachricht 2 von 9
barthbradley
als Antwort auf: N.culliford3224

Doesn't sound like it's scaling properly.  Did you recently install an Add-in?  Disable it and see if the problem goes away. 

 

Also...

 

-- Apply latest updates

-- Do a Repair Installation

 

 

Nachricht 3 von 9
RDAOU
als Antwort auf: N.culliford3224

@N.culliford3224 

Do you mean the Revit tool tip pop-up on mouse over?

 

If yes, I have seen this behavior on a couple of machines which were low on disk space and cash...clearing the %TEMP% and freeing up space on the main drive resolved the issue

 

 

 

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Nachricht 4 von 9
barthbradley
als Antwort auf: N.culliford3224

Go to Options=>User Interface and try the different "Tooltip Assistance" settings.  

Nachricht 5 von 9
ToanDN
als Antwort auf: N.culliford3224

Toggle these settings and see which combinations work for you.

 

ToanDN_0-1629311818636.png

 

Nachricht 6 von 9
barthbradley
als Antwort auf: ToanDN

I don't think that's big enough, @ToanDN. Try this one:

 

Tooltip.png

 

Nachricht 7 von 9
N.culliford3224
als Antwort auf: barthbradley

Thanks so much for your help @barthbradley .... bizarrely I accidentally left revit open overnight and this morning the banner has gone despite it still remaining after a couple of shut downs yesterday. I will still apply the solutions everyone suggested to avoid further issues.

Nachricht 8 von 9
N.culliford3224
als Antwort auf: RDAOU

Thanks so much for your help @RDAOU ... bizarrely I accidentally left revit open overnight and this morning the banner has gone despite it still remaining after a couple of shut downs yesterday. I will still apply the solutions everyone suggested to avoid further issues.

Nachricht 9 von 9
N.culliford3224
als Antwort auf: ToanDN

Thanks so much for your help @ToanDN  .... bizarrely I accidentally left revit open overnight and this morning the banner has gone despite it still remaining after a couple of shut downs yesterday. I will still apply the solutions everyone suggested to avoid further issues.

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