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Revit start screen seems white

8 ANTWORTEN 8
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Nachricht 1 von 9
PrathapSekar
2441 Aufrufe, 8 Antworten

Revit start screen seems white

Hi there!!!

 

While starting Revit the start screen goes white (image attachedd). I don't know what's happening inside, Last week I had run a external add-in since Revit asked me to choose a option to Load Once/Load always/Do Not Load, I did choose Load always, I guess since then Revit's been acting strangely as mentioned.

 

Yesterday my IT Support guys had shorted this issue, and it was working fine while I open this morning (also the same add in asked the same and I chose do not load). For some reasons I wanted to restart my workstation again, and again I chose do not load the add in but the error occurs this time.

 

Revit has been reinstalled yesterday. Please help me to solve this without reinstalling the software.

 

Revit Start Screen.png

 

 

 

 

Thanks,

Thank You! and please 'Accept As Solution' when you found a solution, to help others.
8 ANTWORTEN 8
Nachricht 2 von 9
ennujozlagam
als Antwort auf: PrathapSekar

totally uninstall the 3rd party add-in this could be the cause of issues. thanks





Remember : without the difficult times in your LIFE, you wouldn't be who you are today. Be grateful for the good and the bad. ANGER doesn't solve anything. It builds nothing, but it can destroy everything...
Please mark this response as "Accept as Solution" if it answers your question. Kudos gladly accepted.
Nachricht 3 von 9
barthbradley
als Antwort auf: PrathapSekar

What was the Add-in?  I want to avoid it. 

Nachricht 4 von 9
loboarch
als Antwort auf: PrathapSekar

It could be related to Internet browser settings. If taking away the add-in does not fix it, try resetting internet browsers to defaults.



Jeff Hanson
Principal Content Experience Designer
Revit Help |
Nachricht 5 von 9
Anonymous
als Antwort auf: PrathapSekar

Go to the Big R...click....select Options at the bottom.  Click on User Interface and uncheck "Enable Recent Files Page at Startup".

 

Voila! No messed up text!!

 

(Should always open files directly from the File-->Open....recent files allows people to open outdated local files)

Nachricht 6 von 9
Viveka_CD
als Antwort auf: PrathapSekar

Hi @PrathapSekar

 

Ensure windows has the latest updates. As suggested by @loboarch There is an issue with the Windows browser used by Revit to render the Recent Files page.

 

Please try the below and let me know if this resolves your issue:

windows update KB2670838 know with a lot of coloring issue with IE
Solution
Step 1 windows update KB2670838 need to be uninstalled
Step 2 Restart computer
the problem should be fixed

 

See the below article:

If you find posts have solved your problem, please click on 'Accept as solution' to help others with similar questions. Likes welcome.
 
Thank you!
 
Nachricht 7 von 9
PrathapSekar
als Antwort auf: loboarch

Thanks @loboarch

 

Oh my god!! I cant believe and don't know why internet explorer affects Revit. I unchecked the show pictures on IE (this cause the issue). I turned this on back, now working fine.

 

Thank you very much.

Thank You! and please 'Accept As Solution' when you found a solution, to help others.
Nachricht 8 von 9
loboarch
als Antwort auf: PrathapSekar


@PrathapSekar wrote:

Thanks @loboarch

 

Oh my god!! I cant believe and don't know why internet explorer affects Revit. I unchecked the show pictures on IE (this cause the issue). I turned this on back, now working fine.

 

Thank you very much.


The start screen in Revit is rendered with HTML, we leverage the installed browser to display this page.



Jeff Hanson
Principal Content Experience Designer
Revit Help |
Nachricht 9 von 9
Viveka_CD
als Antwort auf: PrathapSekar


@PrathapSekar wrote:

Thanks @loboarch

 

Oh my god!! I cant believe and don't know why internet explorer affects Revit. I unchecked the show pictures on IE (this cause the issue). I turned this on back, now working fine.

 

Thank you very much.


Hi @PrathapSekar

 

Glad to hear that this solved your issue. Smiley (fröhlich)

 

Regards,

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