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Revit plans in A360Drive - Visualization problems

10 ANTWORTEN 10
Antworten
Nachricht 1 von 11
Anonymous
827 Aufrufe, 10 Antworten

Revit plans in A360Drive - Visualization problems

Hello,

great visualization problems using A360Drive and after having uploaded a Revit file... see attached. The plan has "Hidden" visualization in Revit.

No linked files, no decals, nothing....

thanks!

 

10 ANTWORTEN 10
Nachricht 2 von 11
BrettWright
als Antwort auf: Anonymous

hi Ada,

 

We've seen this before and the recommendation is for you to modify the view template setting in Revit to avoid using shading, shadows, gradients, or sketchy lines.

 

That should help improve this, but it's a known issue that the dev team is working on improving as well.

 

Let me know if you have other questions.

Thanks,
Brett Wright
Community Manager
Nachricht 3 von 11
Anonymous
als Antwort auf: BrettWright

hello brett!... 

No, as I wrote you in my email my views have no shading or other...

A360 really has a problem, in my case

thanks

 

Nachricht 4 von 11
BrettWright
als Antwort auf: Anonymous

hi Ada,

 

Sorry for the misinterpretation, i'm not a Revit expert so didn't pick up on what you were inferring here. :leicht_lächelndes_Gesicht:

 

  • Can you please articulate exactly (if i'm off below) what you're meaning when you say "The plan has "Hidden" visualization in Revit. No linked files, no decals, nothing...."?
  • Are you referring to the below screenshots possibly or something else, re: what isn't coming through in A360 when you upload your model
  • Feel free to share the public link (downloadable so that we can test the actual file itself) along with any screenshots that might help clarify to my direct email address if that works for you at first.last@autodesk.com (brett.wright) and i'll then forward on to the team that can asisst.

 

 

revit hidden.jpg

 

 

 

Thanks,
Brett Wright
Community Manager
Nachricht 5 von 11
Anonymous
als Antwort auf: BrettWright

Hi Brett,

yes, as I told you previously in email, I have uploaded my revit file with 2d views, that are only in Hidden Line mode: no shadows, and no other features that you told to me are problematic for A360. My plan,m or section, or elevation views dont contains: decals, gradients, sketchy lines, rendered views, no contains images, no point clouds, no decals.............. but are blurred! See attached.

No, not possible to share the project, its work of our studio.... i'm sorry....

thanks

 

Nachricht 6 von 11
BrettWright
als Antwort auf: Anonymous

hi Ada,

 

I totally understand the inability to share the file, however, without it, we'll not likely be able to diagnose what the issue might be with why you're seeing what you're seeing.

 

If you run into the same issue with other files that you are able to share, please feel free to re-engage with us so that we can look at this further.

 

 

Thanks,
Brett Wright
Community Manager
Nachricht 7 von 11
Anonymous
als Antwort auf: BrettWright

Brett excuse me, but during our email conversations directly between you and me, I have given you the link to view, and download, the file ...

thanks!!!

Nachricht 8 von 11
BrettWright
als Antwort auf: Anonymous

hi Cristiano, sorry for the confusion here.

 

i didn't put this submission together with the one you submitted late May as the same person (since i was calling you Ada vs. Cristiano) until i compared the email address since they are from two separate systems.

 

I've sent another email to that team again (along with your screencasts and file link) so i'll let you know after i hear back from them again. 

 

 

Thanks,
Brett Wright
Community Manager
Nachricht 9 von 11
Anonymous
als Antwort auf: BrettWright

Hi Brett! I'm sorry, it is true... Ada my wife owner of the subscription and I Cristiano i'm the writer :))))

Nachricht 10 von 11
BrettWright
als Antwort auf: Anonymous

hi Cristiano, sorry for the delay here on this.

 

 

  • Since this is specific to the Revit team and how the .rvt files are showing up in A360, i'm going to move this conversation over to the Revit Forum so that team can then be more aware of this situation and add it to others as well that have had similar situations.
  • The information i provided earlier came directly from that team, regarding the turning off of all the shading, shadows, etc. and at this time that is the only suggestion that is available to help improve the situation for you.
  • I realize that this didn't make it better for you, so hopefully this thread as well you posting in the Revit Ideas Board will help raise this as a top priority for them as others also add their input and votes.

 

  • My apologies in not being able to do more for you with regards to this.

 

 

Thanks,
Brett Wright
Community Manager
Nachricht 11 von 11
Anonymous
als Antwort auf: BrettWright

Hi Brett!

My problem is still alive :leicht_lächelndes_Gesicht:

Great support from Jacob of Autodesk, but... the problem not resolved.

There is "something" in my workflow that "corrup" plans, sections and elevations when uploaded in A360 (free account + A360Team).

The plan (or section or elevation) it results "blurred" and the mouse does not "light up" elements of the project, as correctly make in normal conditions...

thanks!

 

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