Hello,
great visualization problems using A360Drive and after having uploaded a Revit file... see attached. The plan has "Hidden" visualization in Revit.
No linked files, no decals, nothing....
thanks!
hi Ada,
We've seen this before and the recommendation is for you to modify the view template setting in Revit to avoid using shading, shadows, gradients, or sketchy lines.
That should help improve this, but it's a known issue that the dev team is working on improving as well.
Let me know if you have other questions.
hello brett!...
No, as I wrote you in my email my views have no shading or other...
A360 really has a problem, in my case
thanks
hi Ada,
Sorry for the misinterpretation, i'm not a Revit expert so didn't pick up on what you were inferring here. ![]()
Hi Brett,
yes, as I told you previously in email, I have uploaded my revit file with 2d views, that are only in Hidden Line mode: no shadows, and no other features that you told to me are problematic for A360. My plan,m or section, or elevation views dont contains: decals, gradients, sketchy lines, rendered views, no contains images, no point clouds, no decals.............. but are blurred! See attached.
No, not possible to share the project, its work of our studio.... i'm sorry....
thanks
hi Ada,
I totally understand the inability to share the file, however, without it, we'll not likely be able to diagnose what the issue might be with why you're seeing what you're seeing.
If you run into the same issue with other files that you are able to share, please feel free to re-engage with us so that we can look at this further.
Brett excuse me, but during our email conversations directly between you and me, I have given you the link to view, and download, the file ...
thanks!!!
hi Cristiano, sorry for the confusion here.
i didn't put this submission together with the one you submitted late May as the same person (since i was calling you Ada vs. Cristiano) until i compared the email address since they are from two separate systems.
I've sent another email to that team again (along with your screencasts and file link) so i'll let you know after i hear back from them again.
Hi Brett! I'm sorry, it is true... Ada my wife owner of the subscription and I Cristiano i'm the writer :))))
hi Cristiano, sorry for the delay here on this.
Hi Brett!
My problem is still alive ![]()
Great support from Jacob of Autodesk, but... the problem not resolved.
There is "something" in my workflow that "corrup" plans, sections and elevations when uploaded in A360 (free account + A360Team).
The plan (or section or elevation) it results "blurred" and the mouse does not "light up" elements of the project, as correctly make in normal conditions...
thanks!
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