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REVIT NOT USING NVIDIA GRAPHICS CARD?

27 ANTWORTEN 27
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Nachricht 1 von 28
Anonymous
19319 Aufrufe, 27 Antworten

REVIT NOT USING NVIDIA GRAPHICS CARD?

Hello, I have R19. I want to switch the graphics card it uses from the default computer one to my nvidia gtx 1070. I have added revit to the list of programs in my nvidia control panel but revit is still not using it. Any ideas on how to use the better graphics card?

27 ANTWORTEN 27
Nachricht 2 von 28
ennujozlagam
als Antwort auf: Anonymous

maybe try to check here LINK some explations. thanks





Remember : without the difficult times in your LIFE, you wouldn't be who you are today. Be grateful for the good and the bad. ANGER doesn't solve anything. It builds nothing, but it can destroy everything...
Please mark this response as "Accept as Solution" if it answers your question. Kudos gladly accepted.
Nachricht 3 von 28
Viveka_CD
als Antwort auf: Anonymous

Hi @Anonymous

 

Welcome to the Autodesk community! Thanks for posting on the forum.

 

Use this tool to find Certified and Recommended graphics hardware and drivers.

 

Regards,

 

Nachricht 4 von 28
Viveka_CD
als Antwort auf: Anonymous

Hi @Anonymous

 

I just wanted to follow up here, any progress on this issue? 

Did the post and links by @ennujozlagam help resolve your issue?

 

Let us know if you need more assistance.

 

Regards,

Nachricht 5 von 28
ToanDN
als Antwort auf: Anonymous


@Anonymous wrote:

Hello, I have R19. I want to switch the graphics card it uses from the default computer one to my nvidia gtx 1070. I have added revit to the list of programs in my nvidia control panel but revit is still not using it. Any ideas on how to use the better graphics card?


Need more information about your computer such as laptop/desktop, brand, and the other videocard.  Did you look at Revit graphic settings and not see the GTX listed?

Nachricht 6 von 28
Anonymous
als Antwort auf: Anonymous

@Anonymous, you need to disable the integrated video card in the BIOS or through the device manager.

 

This is for Autocad, but it applies to Revit too. 

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/AutoCAD-uses-the-wrong-graphics-card.html

 

Nachricht 7 von 28
dgorsman
als Antwort auf: Anonymous

I'll back everything up a bit first.  How do you know Revit is *not* using it?

----------------------------------
If you are going to fly by the seat of your pants, expect friction burns.
"I don't know" is the beginning of knowledge, not the end.


Nachricht 8 von 28
Viveka_CD
als Antwort auf: Anonymous

Hi @Anonymous

 

You are welcome to share a journal with us to test further.

Let me know and I can send you a private folder if you'd prefer.

 

Regards,

 

Nachricht 9 von 28
Viveka_CD
als Antwort auf: Anonymous

Hi @Anonymous

 

I've accepted the solution by @Anonymous Let us know if the recommendation helped and if you seek more assistance.

 

If you still have the issue unresolved and want to continue the conversation - you are welcome to share a journal with us to test further.

 

Regards,

 

Nachricht 10 von 28
Anonymous
als Antwort auf: Viveka_CD

Hi, @Viveka_CD

 

I figured I would ask here since we are on this topic. 

I installed my new video card an Nvidia p600 I have checked it against what is in the certified hardware list. I have installed the driver, I have disabled the "built-in" graphics card. However i am still getting this Error;  

"Hardware Acceleration disabled. Software emulation mode is in use. Revit detects an unsupported video card '' and driver ''. You may continue to use Revit in software emulation mode.
Consult your system administrator to resolve this issue."

 

Your assistance is greatly appreciated. 

Nachricht 11 von 28
Anonymous
als Antwort auf: Anonymous


@Anonymous wrote:

Hi, @Viveka_CD

 

I figured I would ask here since we are on this topic. 

I installed my new video card an Nvidia p600 I have checked it against what is in the certified hardware list. I have installed the driver, I have disabled the "built-in" graphics card. However i am still getting this Error;  

"Hardware Acceleration disabled. Software emulation mode is in use. Revit detects an unsupported video card '' and driver ''. You may continue to use Revit in software emulation mode.
Consult your system administrator to resolve this issue."

 

Your assistance is greatly appreciated. 


Uninstall all video card drivers....intel and Nvidia...restart the computer.  Install the Nvidia drivers.

Nachricht 12 von 28
Anonymous
als Antwort auf: Anonymous

@Anonymous Thank you, I will try and let you know if it works. 

Nachricht 13 von 28
Anonymous
als Antwort auf: Anonymous

FYI...some Dell laptops don't like it when the internal card is disabled in the BIOS and disable the dedicated card as well.  The only option is to set the Quadro as default all within Windows.  So if the driver install fails you will need to re-enable the card and then reinstall the driver.  Sometimes disabling the Intel card in the Device Manager works too...they keep getting more and more finicky lately.  The reason I buy mobos without internal cards for my PC's.

Nachricht 14 von 28
Anonymous
als Antwort auf: Anonymous

@Anonymous

I did as you advised but the only thing is now I have all these ghost lines appear. I checked the graphics performance and it is using the graphics card (p600). Any additional help would be appreciated. 

 

Thank you.

Nachricht 15 von 28
Anonymous
als Antwort auf: Anonymous

I should clarify, in Autocad i get ghost lines, for Revit I still get the same error.

Nachricht 16 von 28
Viveka_CD
als Antwort auf: Anonymous

Hi @Anonymous

 

Can you post a screenshot of the ghost lines, and also confirm if you have multiple displays?

 

Regards,

Nachricht 17 von 28
Anonymous
als Antwort auf: Viveka_CD

@Viveka_CD I only have one monitor at the moment. 

ghost.PNG

Nachricht 18 von 28
Anonymous
als Antwort auf: Anonymous


@Anonymous wrote:

@Anonymous

I did as you advised but the only thing is now I have all these ghost lines appear. I checked the graphics performance and it is using the graphics card (p600). Any additional help would be appreciated. 

 

Thank you.


What kind of connection do you have between your video card and the monitor?  I had this happen to me when I had a DVI connection and using an adapter.  Once I switched to a DPI-->HDMI connection (Monitor has HDMI) I no longer had issues.  Also if you tried using the latest and greatest driver you may try a previous version. 385.69 is the certified version.  You can also turn off Hardware Acceleration by typing 3DCONFIG (Autocad) and then turn on each effects one by one to see what works and doesn't work.

 

IMO though....P600's should not be used with Revit.  I know they are on the list, but they are just not powerful enough.  More than likely you will be turning off HA in both Revit and Autocad.

Nachricht 19 von 28
Viveka_CD
als Antwort auf: Anonymous

@Anonymous

 

Did you try a purge and check for any miscellaneous elements?

Is this specific to a particular model or any model?

 

Check this thread for recommendations

For the Revit error: Check this article "Hardware Acceleration disabled. Software emulation mode is in use."  for resolutions.

 

Regards,

 

Nachricht 20 von 28
Anonymous
als Antwort auf: Anonymous

@Anonymous

I Have an HDMI connection, I will get the previous version to see if that helps as well. 

I do agree that I should upgrade to a better card, but since I will be using 3ds max soon I want to make sure that I chose one that would be sufficient.

 

Any recommendations? 

 

 

Thank you.

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