Revit Not Respond When Opening My Own File ( but can open the Revit Example File)

[fanranli]

Hi, 

I have some issue with opening my own file on my own laptop. I used to use the same computer and same revit version to work in the same files that I created. Yesterday I uninstalled the revit and reinstalled it. After that, I can no longer open the file that used to be fine. When I open the file, revit will load with the progress moving to 100%, and then it will show "ready" and froze there. I tried multiple times, uninstalled, reinstalled, new 2025 version of revit. I tried updated my computer system to the latest, checked the graphic card if it has the latest driver, uninstalled all revit plugin software, copy the same file on a different disk and try opening, or open the file directly from the folder by double click instead of open it from Revit. However nothing worked. I tried copy the file to another computer that has the same revit version and the file is working fine.

Now I tried everything that I can think of, what else I could try?

[ducmap2212]

Hi, 
I think your file might have been corrupted. By the way, could you share your file here so I can test it for you?
You also can audit the file 

[fanranli]

Hi, thanks for the reply! I tested the file on the other computers, and they all work. And I did audit the file when openning on my own computer, still not working. 

[fanranli]

Hi, thanks for the reply! I tested the file on the other computers, and they all work. And I did audit the file when openning on my own computer, still not working. Also it's not just one file that has this issue on my computer. I think all the revit files that I created cannot open. The only ones that I can open are the example revit files comes together with the revit installation.

Hope this can give you more backgrounds

[ducmap2212]

Hi,

You can try this: Perform a Clean Uninstall of Autodesk products on Windows

Here is the article:

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Clean-uninstall.ht...

May I know where you downloaded the package installtion file ? It is from a trusted source.

[fanranli]

Hi,

I use the Revit 2024 student version installed from Autodesk website. I actually tried clean uninstallation, but didn't work. After that, which was quite frustrating, I recovered my whole windows system, and hoping that it can clean up everything entirely. But unfortunately even after recover the computer system, the newly installed revit 2024 still behave exactly the same as before..... It is very frustrating

[nozci]

Which template file are you using for your new projects? You can try a different template. Or install country template files and try using them to start a new project.

[fanranli]

I can use any template to create new projects, but the issue is I cannot open any of my old projects....

[nozci]

So, all the problem started after uninstallation and reinstallation of Revit 2024 on laptop?

[fanranli]

yes, exactly. And I used to have revit 2024.2 on my laptop before uninstalling. And the new revit version that I now installed and got into issue is 2024.3. The initial thoughts that I uninstall my previous 2024.2 was because I have so many different versions of revit from 2019 all the way to 2024, so I decide just to clean them up and install the latest 2024 revit on my laptop

[nozci]

You mentioned 2025 version in your original post. Did you also try it on your laptop?

[nozci · Accepted solution]

It says this:

"1. File Opening Errors: Users might experience difficulty opening files, receiving an error message indicating that Revit cannot access the model. 2. Rollback Limitation: Once Revit 2024.3 is installed, a rollback to previous versions is not possible, even after a clean uninstall, resulting in a Revit.exe error.23 Oct 2024"

If the versions higher than 2024.3 do not work, don't lose time, just format your drive.

[fanranli]

Yes, I tried both 2025 and 2024.3. Right now I installed the 2024.3 version but as you mentioned that I said 2025 in the original post, I tried 2025 at the first place but since being very frustrated trying to find the issue, I now stick back to 2024 so I do not need to upgrade my projects file everytime when I open them to avoid the possibility that it was upgrading the model that caused the problem

[nozci]

As I understand it is because of the version 2024.3 (Message 12). It is not about something you did.

[fanranli]

Thanks you very much, I will try install 2025 and if it doesn't work, I will go ahead and recover the windows system (again). So I need to completely avoid 2024.3 after the system recovery, and will start straight to 2025 right? Since my autodesk account does not support me any 2024 version lower than 2024.3, I guess I will just use 2025 moving forward

[nozci]

No worries. Yes, I think it is the only way.

[fanranli]

Hi Nozci, it seems like the issue is still there after system recovery and install 2025.3 straight.....

[nozci]

It seems you either don't go back to a state before 2024.3 install or you go but windows doesn't get rid of everything. It is Microsoft you know. Personally, I would format the drive earlier.

[fanranli]

Hi Nozci, the revit worked yesterday after I told you it didn't! It took about 5 minutes to open my file that's why I initially thought it didn't work, but it did go through after 5 mins of loading which in my opinion is totally acceptable as it has that frustrated for a week!!! Thank you, your solution is the right direction