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Revit model fail to open

RyanP-SHEA
Explorer
Explorer

Revit model fail to open

RyanP-SHEA
Explorer
Explorer

Hello!

 

Does anyone have an idea why a Revit model fails to open? 
I tried to use the online viewer and got this message:

RyanPSHEA_0-1726860800301.png

 

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Accepted solutions (1)
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Replies (4)

SteveKStafford
Mentor
Mentor

Do you know what version of Revit the file you want to view is based on?


Steve Stafford
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RyanP-SHEA
Explorer
Explorer

I believe it to be A21 

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RyanP-SHEA
Explorer
Explorer
Accepted solution

Apparently, the model was not opening due to missing supporting files. After all the files were restored from a backup, the model now opens. Thank you!

 

jvalaleducation
Enthusiast
Enthusiast

I'm having the same issue. How do you find the "missing" support files. I've never had this issue before and can even open the versioned back up without issue, but it's missing some details I updated between then and when I got this error. 

 

I tried to open it via the web viewed and got this error. 

 

jvalaleducation_0-1728510626054.png

 

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