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revit making me sign in REPEATEDLY

6 ANTWORTEN 6
GELÖST
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Nachricht 1 von 7
steve
2519 Aufrufe, 6 Antworten

revit making me sign in REPEATEDLY

revit is making me sign in repeatedly with this pop up window

https://drive.google.com/a/designbuildllc.com/file/d/1NwiU5sSsEIdglgnhjxvJlvFXz08rFm_W/view?usp=driv...

 

same thing if i try to sign in at upper right window... https://drive.google.com/a/designbuildllc.com/file/d/1sR4w6YIlgQ_4dbnUycIjp8x2gZyMRGEK/view?usp=driv...

 

it will NOT accept the information - makes me try OVER AND OVER AND OVER AND OVER AND OVERAND OVER AND OVERAND OVER AND OVERAND OVER AND OVERAND OVER AND OVERAND OVER AND OVERAND OVER AND OVERAND OVER AND OVERAND OVER AND OVER

 

 I have tried changing the password... no luck.  subscription is current.   I can sign in to the A360 site.  i am FROZEN OUT.  cant save, print, nothing.  Of course this is at 8:00 PM and I have a 7:00 AM meeting I am trying to print for.  

 

WHAT IS THE SOLUTION?   

6 ANTWORTEN 6
Nachricht 2 von 7
steve
als Antwort auf: steve

I also get this message in the windows status... 

" The following drives were removed:  BIM360" 

 

https://drive.google.com/a/designbuildllc.com/file/d/1LCr8GKVzhs-Q51fShP08O3EzbwKHUKRF/view?usp=driv...

Nachricht 3 von 7
Anonymous
als Antwort auf: steve

Try signing out of the Desktop App, when Revit is closed.  Reboot, sign back into the Desktop App then open Revit.

 

Also, do you have a different login from Revit and the forums?  I've had Revit switch my signed in account when I open the forums and then open manage.autodesk.com with a different account.  That's why sometimes I reply as MP_WAG...because I don't notice the change.

Nachricht 4 von 7
steve
als Antwort auf: Anonymous

Nothing worked.  Hard-reset the computer.  installed whatever updates were in Autdesk Desktop App, re-opened revit and it offered to restore the session no normally closed and therefore got back the unsaved work.    Not a pretty scene, but all ended well. 

Nachricht 5 von 7
GREMMELS1
als Antwort auf: steve

If you have two models open in different Revit sessions of different years then Autodesk will want to log you off automatically.  The fix for us has been to close all other Revit sessions that are open and then it will allow that person to stay signed.

Nachricht 6 von 7
Anonymous
als Antwort auf: steve

I have experienced the same issue in Revit 2020 and I am updating the software now. 

Nachricht 7 von 7
juliustaniguchi
als Antwort auf: steve

Has this been resolved?

 

We have all of the updated versions of Revit and Desktop Connector, but still getting issues of having to sign into desktop connector/autodesk account when opening Revit 2020. This is very disrupted for our automated tasks

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