I have installed Revit LT 2017 but none of the materials or families libraries have installed. I've looked on the community forum and tried the recommended solutions of uninstall/reinstall and manually downloading and saving the XML file. I get the required check-boxes when selecting what content to download and have tried both English & us metric, following which I am being told installation has completed successfully. However when I check within the C drive location, there is no sign of any family or materials libraries. I have now been at this a couple of days and have used up most of my data allowance in download/uninstall and download again.
Any assistance gratefully received.
Thanks
James
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Hi @Anonymous
if u r going for webinstall u might/could experience all sorts of odd behavior all depending on how your IT setup is configured, Internet connection, firewall, AV, User Access...etc, and the list is long. I usually download the installation files from Autodesk Virtual Agent, extract and run the installation locally...that always worked perfectly ok
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Thanks for that
You are correct, I used Webinstall
Have now located the template files by viewing hidden files and have updated the links to them from Revit, however I still don't think it's all working quite right so would like to try download then install.
How do I access virtual Agent whilst logged on to my account (or log onto my account whilst in virtual agent) - when I use the links you provided I can find the downloads but can't access them.
Thanks
James
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Sorry, the link takes me there but when I click on the file to download I get an "HTTP 403 Forbidden" page saying the website declined to show this webpage.
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@Anonymous
As confirmed by support team the links will be back up and running very soon. In the meantime you can use the following links to download the 3 parts of REVIT LT 2017 (download and keep for future troubleshooting when or if needed... Will let u know when Virtual Agent links are back online
REVIT LT 2017 Part 1 - Download
REVIT LT 2017 Part 2 - Download
REVIT LT 2017 Part 3 - Download
Ps. Thanks and credits go to @Darin.Green who provided the above links
cheers : o) and hope the above help
EDIT: seems the links on Virtual Agent has been already restored
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