In Revit 2017.2.3 everytime you click Export->DGN and click the seed file tab and check the "Use DGN Seed file for export:" box Revit has a Fatal error and asks for a recovery file. It has that behavior in a new (nothing in it) file, a sample file, a real project file.
I get DGN is not where we want to go but it is a submission requirement, so I have to export my final model and drawings out. Any other people have the same issue?
I only have Revit 2018 available. No problems there.
Check your journal files and see if something is in there that mention possible problems.
Other add-ins are also a common source for errors, so consider uninstalling them
Louis
Please mention Revit version, especially when uploading Revit files.
Did you manage to check your journal file?
I have no problem selecting the ...
Louis
Please mention Revit version, especially when uploading Revit files.
nothing in the journal file its says "An unrecoverable error has occurred"
When it breaks on a blank file with no other actions don on it the issue has to be somewhere else. Two different version of Revit both fully updated on a fully updated windows 10 machine.
I can't even copy and paste in a path into the field which would be an annoying but palatable work around.
10-Jan-2018 07:57:09.202; 1:< logging finished virtualization services
'C 10-Jan-2018 07:57:09.202; 1:< logging finished worker services
'C 10-Jan-2018 07:57:09.202; 1:< logging erased queues
' 0.884583 1:<<<Terminating Slave Processes
' 0:< Unconverted MessageBox "An unrecoverable error has occurred. The program will now be terminated. All of your data has been recently saved, so there is no need to create recovery files."
' 0:< ::62:: Delta VM: Avail -13 -> 134181918 MB, Used +0 -> 938 MB; RAM: Avail -132 -> 25200 MB, Used 968 MB
' 0:< GUI Resource Usage GDI: Avail 8906, Used 1094, User: Used 579
'E 10-Jan-2018 07:58:39.579; 0:<
Jrn.AddInEvent "AddInJournaling" , "MessageBox(OK,Revit).Click(Cancel)"
'H 10-Jan-2018 07:58:39.585; 0:<
Jrn.Data "MessageBox" _
, "IDOK", "An unrecoverable error has occurred. The program will now be terminated. All of your data has been recently saved, so there is no need to create recovery files."
'C 10-Jan-2018 07:58:39.585; 0:< program terminated
I do not see clear indications what the cause might be, only generic error
' 0:< Exception occurred 'C 10-Jan-2018 07:57:08.313; 0:< ExceptionCode=0xc0000005 ExceptionFlags=0x00000000 ExceptionAddress=00007FFFB38C2F55
This would require some troubleshooting.
-Has something changed since the last successful export to DGN?
-Have you restarted your computer since problem occurred?
-Enough Free space on your drive?
-Try cleaning your Temp files (%TEMP%)
-Check if you have the folder as seen in my screenshot (C:\Program Files\Autodesk\Revit 2018\ACADInterop\)
-Do you have (dgn) files in those folders?
-Do you have read & write permissions to those folders?
-Try to switch of firewalls & virus scanners for a short time.
-Try to do a repair on your Revit installation.
-If it worked recently you could try to go to a previous windows restore point.
-Consider reinstalling your Revit installation.
Louis
Please mention Revit version, especially when uploading Revit files.
This isn't a just my machine problem -- this is an every computer on the network problem. Thanks for your help, we are working with Autodesk.
Can you post the cause and solution when you have worked it out with Autodesk?
I (and probably others) am interested to know what happened and how to solve it.
Louis
Please mention Revit version, especially when uploading Revit files.
Hi @Anonymous
Can you post the case number? I can check back for details.
Also, see parent topic: Exporting to DGN
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
Hi @Anonymous
The case status is open.
Updating to Revit 2017.2.3 was suggested, and I see that you've posted your journal, awaiting any further updates from the team.
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
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