Revit doesnt have templates, doors etc.?

[Anonymous]

I just downloaded my subscription and I dont have templates, doors, windows, etc. I cant choose an architectural template to set up my sheets. What is wrong?

[semko_dm]

Hi!

Take a look at this page or try to go through other similar threads.

If my post answers your question, please click the "Accept as Solution" button. This helps everyone find answers more quickly!

Kind regards,
Dmitriy Semko.

[Anonymous]

Please help, I received  a second serial number and product key which hasn't worked. I need this resolved or refunded.Case# 12381330Ausencio Ariza 760-964-2309 Order# 220675 Nov. 17th. 2016Original Serial Number assigned: 559-02795224
After Autodesk assistance new serial Number provided,New Serial Number: 562-00841778New Product Key: 829l1
My problem has not been resolved. Software claims Revit is activated however I don not have templates, or typical components. See error images below. 


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IMG_20161119_174401.jpg
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IMG_20161120_065557.jpg
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[Anonymous · Accepted solution]

Please help, I received  a second serial number and product key which hasn't worked. I need this resolved or refunded.Case# 12381330Ausencio Ariza 760-964-2309 Order# 220675 Nov. 17th. 2016Original Serial Number assigned: 559-02795224
After Autodesk assistance new serial Number provided,New Serial Number: 562-00841778New Product Key: 829l1
My problem has not been resolved. Software claims Revit is activated however I don not have templates, or typical components. See error images below. 


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IMG_20161119_174042.jpg
Image via Dropbox | |

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IMG_20161119_174401.jpg
Image via Dropbox | |

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IMG_20161120_065557.jpg
Image via Dropbox | |

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[S.Jebakumar]

hi @Anonymous,

For the given serial no are you trying to install 2017 or 2016 version.

for you need to specify for the version you are using to autodesk or else it may be considered 2017 by default.

happened to me earlier.

Regards,

Jebakumar

[alan.quinn]

I'm a Revit technician and the serial number and product key listed are for Revit 2017. If your applications open and works but you do not have content please review the following links:

Revit: Can't find the Content Library

Revit: Templates and families not installed

If Revit 2017 does not open I would try a repair install

I hope this helps and let me know your results.

[irvcarrillo]

I followed the steps indicated on Revit Templates and Families Not Installled but did not reach a successful resolution. I tried to both the "add/remove" and the "uninstall/reinstall" solutions shown. Below are images of where I got in the last hour (nowhere).

[Tony_Michniewicz]

There is a sporadic issue that will result in content not being installed via the Revit LT 2017 web installer. A required content file is not always included in the extracted files and its absence results in the installation bypassing Revit content files. We hope to have a resolution in place soon but until then, the following steps will allow you to work around this issue:

1. From this post, download the Revit_2017_MasterXML.zip file and extract the contents to a local folder.
2. Download and run the Revit LT 2017 web installer, Revit_LT_2017_G1_Win_64bit_wi_en-US_Setup.exe.
3. When the initial Autodesk Revit LT dialog is displayed, click Cancel.
4. Copy the master.rlt.xml file that was extracted in step 1 and paste it into the C:\Autodesk\WI\Autodesk Revit LT 2017\Content\Revit folder.
5. Launch the Revit LT 2017 installer using the Revit_LT_2017_G1_Win_64bit_wi_en-US_Setup_webinstall.exe that should reside in your Downloads folder or the folder to which the original Revit_LT_2017_G1_Win_64bit_wi_en-US_Setup.exe was downloaded.
6. Step through the installation and when you get to the product selection page, expand the Revit LT 2017 Content Libraries entry and verify that the list of content packs is populated and at least one of the underlying option is selected.
7. Collapse the Revit LT 2017 Content Libraries entry and click Install.

[irvcarrillo]

After following the steps, i am still unable to see any content packs

[Tony_Michniewicz]

Based on your screen capture, it appears that you are trying to load the supplied XML files via the Add Content option. This approach will not work and you must copy the master.rlt.xml file to the C:\Autodesk\WI\Autodesk Revit LT 2017\Content\Revit folder prior to launching the installation. I cannot see the full path to the Revit folder depicted in your screen capture but it doesn't appear to the correct folder because it is missing the master.xsd file.

Another suggestion would be to delete the contents of the C:\Autodesk folder, which will require new copies of the install files to be downloaded.

[irvcarrillo]

 

attached is screen shot showing the full path C:\Autodesk\WI\Autodesk Revit LT 2017\Content\Revit with the master.xsd file.

I also deleted everything in the C:\Autodesk folder and went this route....still no luck. 

[Tony_Michniewicz]

This is very strange indeed as you definitely have the necessary files to populate the list of content packs in your Revit LT installation.  Another thing to try is to delete the master.rlt.xml file from this location and see if that changes anything.  If not, what is the home location setting on this computer? The answer to this question can be accessed through the Clock, Language, and Region settings in the Windows Control Panel.