Revit crashes when modifying filled region

Revit crashes when modifying filled region

andreas.daberto
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Message 1 of 5

Revit crashes when modifying filled region

andreas.daberto
Explorer
Explorer

hello,

since yesterday revit keeps crashing when i try to create or modify any filled region.

 

errorcode:

Anwendung: Revit.exe
Fehler: C++ EH exception - code e06d7363 (first/second chance not available)
Name des abgestürzten Moduls: KERNELBASE.dll
Ausnahmeadresse: 0x00007ff905dc4fd9
Ausnahmecode: e06d7363
Ausnahme-Flags: 1
Ausnahmeparameter: 19930520, de896fe410, 7ff8cfb5ad88, 7ff8cee10000

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1,216 Views
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Replies (4)
Message 2 of 5

L.Maas
Mentor
Mentor

This seems to be a Windows error. Maybe recieved some (windows) updates earlier this week?

 

You have to do some troubleshooting.

-Does it happen on other computers also?

-Does it happen on other projects?

-Start Revit and modify a filled region until it crashes Revit. Then check your journal file (INFO) and see what Revit reports.

 

Further look for updates (e.g OS, Revit)

 

 

Louis

EESignature

Please mention Revit version, especially when uploading Revit files.

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Message 3 of 5

andreas.daberto
Explorer
Explorer

thanks for the reply,

i already did some testing

-i tested all the other office pcs and none has this problem, it occues only on this machine

-the file i use makes no difference, it´s happening on every other project as well. even on a default autodesk template

-i already reinstalled all microsoft visual c++ 

-ran some microsoft diagnose software, all reported no problems

-reinstalled revit

 

there was a windows update this week, not sure if this caused the issue

 

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Message 4 of 5

L.Maas
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Mentor
Accepted solution

Try to roll the update back.

Also look at my last point. Modify a region so that Revit will crash and then check the Revit journal file and see what it says.

Louis

EESignature

Please mention Revit version, especially when uploading Revit files.

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Message 5 of 5

andreas.daberto
Explorer
Explorer

i managed to resolve the issue, rolled back some of the latest windows update, uninstalled revit and all its components. did a clean reinstall und it seems to be working again.

thank you for the help. 

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