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Revit crashes when I set a work plane.

8 ANTWORTEN 8
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Nachricht 1 von 9
jorgedelacova7458
635 Aufrufe, 8 Antworten

Revit crashes when I set a work plane.

One of our staff is repeatedly getting a Revit crash when trying to set a work plane. Has anyone encountered this issue before?

 

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Nachricht 2 von 9
JuanYusta
als Antwort auf: jorgedelacova7458
Nachricht 3 von 9
jorgedelacova7458
als Antwort auf: JuanYusta

I reviewed the links you sent (and thank you!). None of them covered the problem of a crash when setting a work plane. 

 

When Revit crashes, it gives the "unrecoverable error" message.

Nachricht 4 von 9
ennujozlagam
als Antwort auf: jorgedelacova7458

try to tick audit before opening the file, clear as much possible of warnings and install latest updates from autodesk and see if helps. thanks





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Nachricht 5 von 9
jorgedelacova7458
als Antwort auf: ennujozlagam

This is happening on all projects, including the Revit sample file.
Nachricht 6 von 9

We have even reached out to Autodesk customer service. They said to make sure all the Revit 2019 updates are installed (they are) and to see if disbling add-ins solves the issue (it doesn't).

Nachricht 7 von 9
Matt.Wunch
als Antwort auf: jorgedelacova7458

@jorgedelacova7458 is this happening for ALL users or just isolated to a single machine?

Maybe try disabling hardware acceleration? Make sure any available graphics card drivers are installed.

Nachricht 8 von 9
noc
Observer
als Antwort auf: jorgedelacova7458

Hi

This also happens to me. Revit 2021.1.1.2. As soon I set the workplane to a named ref plane, it just shuts down without any warning

Nachricht 9 von 9

We had to take the blunt approach and reimage the machine. No problems after that.

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