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Revit cannot run the external application 'P&ID Modeler'.

6 ANTWORTEN 6
Antworten
Nachricht 1 von 7
Anonymous
517 Aufrufe, 6 Antworten

Revit cannot run the external application 'P&ID Modeler'.

Revit cannot run the external application 'P&ID Modeler'.  User getting this error kindly help.2018-11-29_15-39-18.jpg2018-11-29_15-40-07.jpg

6 ANTWORTEN 6
Nachricht 2 von 7
HermanSolomon
als Antwort auf: Anonymous

Hi Vijaya, 

 

This error message has been previously logged on the forums. You can follow this link for the solution.

http://revitrecess.blogspot.com/
Nachricht 3 von 7
Anonymous
als Antwort auf: HermanSolomon

We tried before but the solution doesn't work.

Regards,
Vijay
Nachricht 4 von 7
Zsolt.Varga
als Antwort auf: Anonymous

Hi @Anonymous,

 

I understand that reinstalling Revit and the addins did not help. 

 

I suspect, that the P&ID Modeler is using a *.dll file, with a name which is already being used by another addins *.dll filename. This way Revit loads the other addin first and fails to load P&ID modeler. 

 

Please, try this workaround and let me know if that works: 

    1. Close all Revit sessions if the program is running
    2. Deactivate all addins for Revit  except P&ID Modeler
    3. Run Revit again and see if it can load P&ID Modeler
    4. If it works - Start activating addins again to see which one is causing the issue
    5. Let me know which one caused the issue 

Also: The details in the error message might give a hint about the affected dll files and addins - please, add screenshots with the details to this thread as well. 

 

We look forward to hearing from you.

 

Regards,



Zsolt Varga
Technical Support Specialist
Autodesk, Inc.

Revit Ideas | Screencast | Revit Help | AKN

Nachricht 5 von 7
Zsolt.Varga
als Antwort auf: Zsolt.Varga

Hi @Anonymous,

 

Just a quick follow up. 

Did you find my suggestions helpful? Have those allowed you to resolve the issue with P&ID Modeler?

Don´t forget to give us a feedback - we look forward to hearing from you. 

 

Best regards, 

 



Zsolt Varga
Technical Support Specialist
Autodesk, Inc.

Revit Ideas | Screencast | Revit Help | AKN

Nachricht 6 von 7
Anonymous
als Antwort auf: Zsolt.Varga

Hi Zsolt.Varga,

 

 

Nachricht 7 von 7
Zsolt.Varga
als Antwort auf: Anonymous

Hi @Anonymous,

 

I was sorry to hear that my suggestion didn´t work. 

 

So I understand, that deactivating all other addins on the affected machine doesn´t change the behavior and the P&ID Modeler throws an error regardlessly. 

 

In order to help you better I will need diagnostic data to look into. 

  1. Please, reproduce the steps and record them on a screencast video
  2. When recording the video: Make sure that you click the dropdown to show details of the error messages as well
  3. Collect Diagnostic Data exactly as described in the article (follow the steps accurately)
  4. Send me both the diagnostic data and the link to the screencast video

I look forward to hearing from you. 

 

Best regards,

 



Zsolt Varga
Technical Support Specialist
Autodesk, Inc.

Revit Ideas | Screencast | Revit Help | AKN

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