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Revit (And autoCAD) forces a save prompt then closes automatically?

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todd.silvernail
366 Aufrufe, 3 Antworten

Revit (And autoCAD) forces a save prompt then closes automatically?

I have a user in Revit 2020 that while working it will randomly pop up a save window, then quit the program without the user prompting it.  Has happened in AutoCAD as well.  It automatically logs him out as well.  We think there might be something wrong with his profile?  I've unassigned a contract license then re-assigned him one.

 

We:

  • Updated Revit to the latest version.
  • Updated the Autodesk Desktop App.
  • Updated Autodesk license service.
  • ran Windows update
  • Deleted Sign in XML file

Anyone encounter this?  it's extremely frustrating, we can't replicate the issue as it seems to be completely random.  Win10, Revit 2020

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kadmonkee
als Antwort auf: todd.silvernail

try this if you haven't already on the effected pc

the cascade file could be the issue

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...






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thank you
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todd.silvernail
als Antwort auf: kadmonkee

@kadmonkee We will try this and let you know.  Thanks!

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todd.silvernail
als Antwort auf: kadmonkee

Apologies for not responding, we moved the user up to a new version of Revit and the issue did not happen in Revit 2021.

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