In Revit 2025, our Twinmotion buttons are able to be clicked on but clicking on any of them does nothing. Would it be because we're on an older version of Twinmotion? We're still on Twinmotion 2023.3.2 for Revit and attempting to use Revit 2025. This issue is happening across our user base, so it is not localized to one user.
When looking at the journals, this is what it says immediately after clicking on any of the Twinmotion buttons. DatasmithRevitExporterWarning: Exception executing command 'ID_TWINMOTION_SETTINGS' 'Value cannot be null. (Parameter 'path1')'
Revit is installed via a deployment from our IT staff so I'm not sure of something was skipped or where I can look at to help them fix the deployment.