Revit 2025.4 Constant crashing

[pprivado]

Revit 2025 is constantly crashing. It began about a week ago and initially seemed relatively benign. Now it is crashing regularly, and it is essentially unusable. It will crash constantly on startup. There are instances where I will open a file, but I will try to open a view within that file, typically, I try the 3D view, and it loads for a few seconds and crashes. It will also struggle with a specific file, but I doubt the file is the issue. In this case, it will reach approximately 50% and then crash.

I have performed clean uninstalls (both Revit wipe and Autodesk wipe), tried running Revit as another user, and opened both existing and new files. Additionally, I have uninstalled all plug-ins. I have the same Revit 2025.4 build on my laptop and have been using it, so I know the files are not corrupted.

Frankly, I am at my wits' end, as I am at the very edge of my computer skills. I have some suspicions regarding my CPU, as it is not the most reliable and is very power hungry, but I highly doubt it's the issue. Here is some context regarding my specific machine:

OS wise:

Windows 10 Pro 22H2

Hardware-wise:

Intel i9 14900K CPU

AMD 6900XT GPU

64 GB DDR5-6400 Dual Channel RAM

2TB PCIe 4.0 NVMe M.2 SSD

850W PSU

Any help is greatly appreciated!

I have attached some of the most recent crash journals:

[se.ha]

Hi @pprivado 

Here are some issues I could extract from your journals:

System exception in generateViewSpecificGRep
for element 669597 of class Toposolid

Also this "Hatching direction vector is normal to the surface" seems oddly specific. Could be related to the toposolid.

The Toposolid could be corrupted. Can you try deleting or hiding it (or the category) in the 3D view?

Can you open the file with "audit"?

[pprivado]

Hello @se.ha 

Thanks for responding so quickly, it means a ton.

So I managed to get the file to open. I also disabled all add-ons, as there were none available, just in case. The way I managed to get it open was by opening some other files, sort of like warming it up. I tried using the file, but it eventually crashed again; the crash journal for this instance is attached.

Allow me a moment to try what you are suggesting. I wonder, if it were a corrupted toposolid, would it not also affect performance on my laptop?

[HVAC-Novice]

Test your systems with octbase to exclude any PC issues.

Also make sure you apply the latest update R2025.4.1

[pprivado]

Hello HVAC-Novice, 

Thanks for the suggestions, I will try and see if octbase picks anything up regarding my hardware. I do have the most recent Revit 2025, Version 25.4.10.45, release. 

[SteveKStafford]

Don't overlook the OS updates, are they up to date or any that indicate a failure to install/update?

[pprivado]

Hi @SteveKStafford,

I have the most recent required OS updates, my current build is 19045.5737, 22H2 Windows 10 Pro. There is an optional quality update, 2025-04 Cumulative Update Preview, that is available. I am unsure whether it will be beneficial or if it will exacerbate this issue further. I have no failed installs for my OS, although I have been experiencing crashes on some of my Adobe products. 

[pprivado]

I ran a basic stress test on all of my major components, individually, and then combined. All systems have passed with no issues, apart from my CPU running quite hot, which is typical for these current-gen Intel processors. 

[SteveKStafford]

It's possible there are conflicting versions of .net installed, one version required for x version and a newer one required for y version (newer). That can create instability or not run at all. I had an issue last year where I was confident the issue was in Autodesk's corner but it turned out a security update (older one that I saw initially) would not install. I had to sort that out on the MS side of things and like magic all my Autodesk stuff worked again. Sorry it's not simpler.

[pprivado]

I see, thank you very much for your insight. I will keep a lookout for any OS-related issues. I also had some .NET issues a few months ago, but those were rectified, much like in your case. I needed significant help from MS, which they ultimately came through and rectified everything. Unfortunately, my issues began relatively recently. 

[HVAC-Novice]

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@pprivado wrote:

Hi @SteveKStafford,

I have the most recent required OS updates, my current build is 19045.5737, 22H2 Windows 10 Pro. There is an optional quality update, 2025-04 Cumulative Update Preview, that is available. I am unsure whether it will be beneficial or if it will exacerbate this issue further. I have no failed installs for my OS, although I have been experiencing crashes on some of my Adobe products. 

---

Just so you know, W10 isn't ideal for those intel CPU since they use weak e-cores and powerful P-cores. The old W10 task manager assumes all cores being equal when assigning tasks. I think MS provided an update to improve that for W10. So, this is better now, but not ideal. AFAIK, only W11 really is built for those unequal cores. 

I don't think this is causing your issue, but it can cost performance if a single threaded tasks gets out on the slow e-core. As i said, MS provided some updates to help W10 with that, but W11 really was built for that. 

[pprivado]

Very interesting, this is news to me. I don't like the new W11 UI, but I suppose I'll have to upgrade.

Regarding the crashing, Revit has been relatively stable after some tweaking. I performed some troubleshooting with some of my other apps and also updated my BIOS. Since the BIOS update, I have yet to experience a crash, so fingers crossed and knock on wood. I will keep this thread updated in case the issue returns or if that was the solution, for posterity.

[SteveKStafford]

What is the file server situation? Working on a stand alone computer or accessing projects on a company server? Worksharing with other people working concurrently? Working on projects hosted in Autodesk's cloud? Using Dropbox for file storage? (don't!)

Another long shot is printer and plotter drivers. I had a situation some years ago where a bad driver a plotter was crashing Revit each time I used print or print preview. There be something like that consistent with a crash though...so not as likely in your case perhaps. If there are specific actions that precipitate a crash that kind of clue could help. I once had a situation where a middle mouse button/wheel drag operation would crash Revit. We thought it was a bad mouse but it turned out to be driver related.

[HVAC-Novice]

---

@pprivado wrote:

Very interesting, this is news to me. I don't like the new W11 UI, but I suppose I'll have to upgrade.

Regarding the crashing, Revit has been relatively stable after some tweaking. I performed some troubleshooting with some of my other apps and also updated my BIOS. Since the BIOS update, I have yet to experience a crash, so fingers crossed and knock on wood. I will keep this thread updated in case the issue returns or if that was the solution, for posterity.

---

At home all my PC are W11, and at work W10. I can work with both since I use the applications, not the OS. but like W11 better on modern hardware, and it uses resources better. 

You CAN make W11 look like W10. i personally don't like these methods since if you need help, every tutorial of W11 will guide you through to do it the W11 way. give it a try.

W10 is EOL this October anyway. 

[pprivado]

My mistake, I should have been clearer about that. I am running this on my PC, not connected to any server, nor am I performing any workshare tasks. At the moment, I have yet to experience another crashing spell; it has returned to its usual self, in a manner of speaking. I have noticed that it performs some tasks a little sluggishly. I will be vigilant and try to compile a list of operations that may be slower than others. Thank you for the suggestions, but I also doubt any printer issues were causing the crashes. 

[pprivado]

Apparently, Microsoft published an ultimatum regarding W10 and legacy security support. I will be upgrading to W11 here soon, as my mobile workstation is on that OS. Regarding the upgrade, Autodesk stuff is running fine on it, I assume? 

[HVAC-Novice]

Actually you also should check if you can RMA your CPU. Those 13th/14th generation intel CPUs have a fault that degrades them. i don't know if this is your problem, but you should check that regardless. 

https://www.ibuypower.com/blog/support/intel-13th-and-14th-gen-cpus

In some cases Intel also refunds the money. If you can get money, use that to buy an AMD system 🙂

[pprivado]

This was exactly my envisioned course of action. I have been hearing good things about AMD's flagship consumer-grade CPU, 9950X3D. I can't afford any of the workstation CPUs, so I guess I will eventually do this when I have time.

So far, my Revit has been working as intended. I even reinstalled an older version of Enscape for my visualizations. I will update it here soon and see if it bugs out again. If not, I will post here regardless. Ultimately, I am unsure if maybe my BIOS was bad, or perhaps the clean install and the reinstall was bumpy at first and then smoothed out, I am unsure what fixed my issues.

Thanks again to everyone who gave suggestions and advice. I am happy to know there is a strong community for support for AutoDesk products!